Digital Content Strategist
Oak Park Public Library
Oak Park
Digital Content Strategist
The Oak Park Public Library is looking for a people-focused, creative and
organized Digital Content Strategist to join the team of the Digital Services
Department. The Digital Content Strategist will be responsible for the
Library's web presence and online services. Core duties include information
architecture, project management, and evaluation of emerging platforms for
social and web presences.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsibilities may include, but are not limited to:
Lead the Library's
online presence and efforts to uphold the Library's mission, goals, and
objectives
Lead the Library's
intranet presence and using technology to communicate effectively within the
organization
Manage web and
mobile app development projects
Provide leadership
in assessing and utilizing social media and other platforms in collaboration
with other staff
Collaborate with
Communications Manager on social media strategy
Analysis and
evaluation of usage statistics
Lead usability
testing and customer research to ensure that the user experience is top
priority
Collaborate with web
development contractor(s) and Digital Services staff to ensure updates and
maintenance is performed on the software and hardware infrastructure that
support the Library's web presence.
Assist in the
planning, development and evaluation of new services
Performs regular
accessibility audits of the Library's web presence and tests across multiple
platforms
Lead the way in the
Web Content Review process and in establishing content request procedures
Provide
troubleshooting for patrons using the Library's website, email, and social
media presence
Assist with online
outreach to promote virtual and in-person library services
Assist with some
public service, including infrequent service desk shifts, technology training,
troubleshooting, and other potential services to the public
Maintain an
awareness of products, services, technology applications, and trends by
reading library and technology literature, news media, and blogs, and
proactively seek out and recommend areas for improvement and innovation.
Develop
organizational and technical skills as needed.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
MLS or MLIS from an
ALA-accredited institution, plus one year of relevant work experience.
Extensive experience
administering a Drupal website is a must.
Proven ability with
and knowledge of web-based technologies, personal computers, and mobile
devices across a wide-range of platforms.
Solid judgment and
the ability to work independently.
Technical competence
and a willingness to learn and grow.
Ability to write for
the web.
Strong track record
of project management.
Excellent
interpersonal and customer service skills.
Ability to work with
limited supervision and as part of a team.
This position is full-time 40 hours per week, with occasional off-hours
availability for special projects. Salary range begins at $41,558.40 with
excellent benefits.
Please send a resume, cover letter, and portfolio of two to three completed
web projects to Eric Battaglia, Manager for Digital Services at
[log in to unmask] [2] by Friday, February 20, 2015.
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