Technology Projects Coordinator
Oak Park Public Library
Oak Park

 Technology Projects Coordinator

  
The Oak Park Public Library is looking for a people-focused, technology-driven
IT professional to join the team of the Digital Services Department. The
Technology Projects Coordinator reports to the Manager of Digital Services and
works with the Digital Services Team to plan and execute projects including
but not limited to software rollouts and upgrades, server installation and
support, self-checkout and security gate configuration and statistics,
computer systems including Windows, Mac and Linux environments deployed
throughout all three Library locations.

  
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  
 Project management
for systems installations, hardware rollouts, software upgrades, and other
projects as needed.

  
 Collaborate with
Network Administrator and Digital Content Coordinator to support the library's
online presence and technology services efforts to meet the needs of the
public and uphold the library's mission, goals, and objectives.

  
 Oversee and
participate in installation projects which may require working off hours.

  
 Coordinate with
vendors and collaborate with Digital Services Manager and other staff to plan
projects, recommend hardware/software purchases, implement new systems, and
other duties as needed.

  
 Perform day to day
operations and tasks for the library's telecommunications, local and wide area
networks, network infrastructure equipment, server hardware, software,
firmware, operating systems, backups, CCTV, SPAM filtering, Integrated Library
System consortium, Automated Materials Handler, RFID systems, and other
assigned systems.

  
 Troubleshoot and
support users on PC hardware and software, help desk functions, documentation
of systems and procedures, and maintaining equipment database.

  
 Maintain, repair,
and install new and existing computer equipment.

  
 Provide or assisting
in technical training and direct assistance for internal users and the public.

  
 Collaborate with
Library staff and members of the public to evaluate services and develop
strategies for achieving public service goals.

  
 Maintain an
awareness of products, services, technology applications, and trends by
reading technology and library literature, news media, and blogs.

  
 Develop
organizational, customer service, and technical skills as needed.

  
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  
Bachelor's Degree, preferably in Computer Science or other technology-related
discipline, or equivalent experience, plus one year of relevant work
experience.

  
A+ and similar certification or equivalent work experience

  
Proven ability with and knowledge of personal computers, operating systems,
software installation and upgrades, networking, and virtualized environments.

  
Excellent interpersonal skills.

  
Ability to work independently.

  
PREFERRED ATTRIBUTES

  
 Understands,
embraces, and actively supports the vision, mission and goals of the Oak Park
Public Library.

  
 Experience working
in public libraries and/or an MLIS is a plus.

  
 Possesses solid
judgment, strong organizational and leadership skills.

  
 Possesses patience,
tolerance, and the ability to successfully interact with all levels,
personalities and abilities of staff, board members and patrons.

  
 Is a pro-active
planner and problem solver.

  
 Remains calm while
clarifying errors or problems in potentially confrontational situations,
considering all points of view to rationally resolve the situation.

  
 Applies tact and
good judgment to every situation.

  
 Demonstrates
flexibility and adaptability. Initiates and implements
change to achieve library goals.

  
 Has a good sense of
humor.

  
 Demonstrates a
commitment to public service.

  
 Finds creative
approaches to providing or improving services.

  
 Generates new ideas
and initiates innovative solutions.

  
 Maintains customer
confidence and trust.

  
 Is adaptable and
flexible in responding to change.

  
 Establishes rapport
and effective, collaborative working relationships.

  
 Effectively uses
technology and tools within the library.

  
The successful candidate will demonstrate a holistic view of Library
technology that focuses on the user, technological competence at a higher than
average level, the ability to learn new systems and transfer that knowledge to
others, a curious mind that sees learning as part of the job, the ability to
present challenging information and points of view in a non-confrontational
manner, enjoy dialogue and collaboration as part of day-to-day workflow, have
an outstanding customer service outlook, strong organizational and
communication skills, and be an intrinsically motivated self-starter.

  
This position is full-time 40 hours per week, with occasional off-hours
availability for special projects. Salary range begins at $41,558.40 with
excellent benefits.

  
Please send a resume, cover letter and two to three examples of recent
projects to Eric Battaglia, Manager for Digital Services at
[log in to unmask] [2] by Friday, February 20, 2015.



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