Head, Application & Digital Services
East Carolina University
Greenville
East Carolina University's Joyner Library is seeking a Head of Application &
Digital Services.
**Job Description**
The Head's primary roles will be as a project manager for new and existing
development projects and manager of the staff in the department (currently 6
people). Knowledge of and ability to institute and communicate a development
process to analyze, design, develop, implement, and evaluate each project will
be critical. Key skills in the position will be effective communication and
decision making, as well as the ability to work with stakeholders to maintain
and improve tools and interfaces. Knowledge of these technologies support
instruction/learning throughout the university.
Additionally, this person will collaborate with colleagues to establish and
manage metrics for measuring, analyzing, and optimizing user satisfaction. An
important role for the Head of ADS will be to monitor trends in web
design/development within the library environment and plan strategically to
implement innovative changes for the Libraries, and implement information
technology and/or multimedia approaches that directly support instructional
delivery. Also important is the responsibility of setting priorities, ensuring
professional growth of the members of the department, and managing department
activities to assure the best use of time and resources to meet project-
defined objectives and deliverables.
**Minimum Qualifications**
* A master's degree in library/ information science or an alternative relevant degree, such as a master's in computer science, management information systems, technology systems, or network technology
* Demonstrated leadership ability
* Success at developing and communicating a vision using existing data for long range planning
* Knowledge of project management methodologies, principles and practices
* Managerial/supervisory experience, preferably of technical staff
* Recent project management experience
* Ability to prioritize competing demands in a fast-paced environment
* Demonstrated ability to manage multiple projects of different sizes simultaneously and deliver successful products/solutions
* Client-facing experience
* Excellent oral and written communication skills
* Knowledge of trends in application development and web design.
Qualifying degrees must be received from appropriately accredited insitutions
and conferred by the time of hire.
**Preferred:**
* At least two years' work experience in an academic library, archives, or museum IT department
* Experience with open-source software, such as Dspace or Blacklight
Attach a resume, cover letter and list of three references to include email,
mailing addresses and phone numbers.
Finalists will be asked to make a brief presentation during the on-campus
interview.
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