User Experience Librarian
University of Guelph
Guelph

Working collaboratively in a team-based environment and reporting to the Head,
Discovery Access, the User Experience Librarian leads the
exploration into user behaviours, expectations,and needs in
evolving academic, technological and information environments, and
assessesthe impact of user services (technology-based and
in-person) on Library users. He or sheemploys user
experience principles and practices when conducting analyses and
assessmentsand participates in the design and development
of new user services to ensure initiatives focuson user
success and enhancing the user experience. He or she works collaboratively
with theother strategic teams in the library to understand
the user experience and to ensure that designof services
and facilities considers a holistic suite of measures to create useful,
usable,desirable, findable, accessible, credible, and
valuable user experiences.

  
The User Experience Librarian will be project lead on investigations into user
behaviour andneeds,\ working in conjunction with the
various strategic teams in the Library, and in
consultationwith the Head, Discovery and Access. This work
primarily involves conducting studies andresearch into user
behaviours, expectations, and needs and making recommendations on
theevolution of our services and
facilities, with the primary goal of facilitating the enhancement
ofuser productivity and success by improving the overall
user experience. The User ExperienceLibrarian also plans,
coordinates, and conducts usability testing to ensure that web-
basedresources, services, user interfaces, and the built
environment of the Library, are usable and\enhance the user
experience. The User Experience Librarian will report on the results
ofstudies, communicate those results to groups,
individuals, or functional teams, and assist theappropriate
staff in understanding and applying the results of those studies.



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