Head of Application & Digital Services
East Carolina University
Greenville

East Carolina University's Joyner Library is seeking to fill the position of
Head of the Application & Digital Services (ADS) department. The ADS team has
a track record of implementing open source solutions and developing custom
applications. This team works closely with personnel across ECU Libraries to
develop, manage, and support large-scale applications, such as the Digital
Collections repository, the ScholarShip Institutional Repository, and the
Blacklight library catalog discovery layer. The successful candidate will
provide leadership and vision for the ADS department and ensure departmental
goals are met.

  
The Head's primary roles will be as a project manager for new and existing
development projects and manager of the staff in the department (currently 6
people). Knowledge of and ability to institute and communicate a development
process to analyze, design, develop, implement, and evaluate each project will
be critical. Key skills in the position will be effective communication and
decision making, as well as the ability to work with stakeholders to maintain
and improve tools and interfaces.

  
Additionally, this person will collaborate with colleagues to establish and
manage metrics for measuring, analyzing, and optimizing user satisfaction. An
important role for the Head of ADS will be to monitor trends in web
design/development within the library environment and plan strategically to
implement innovative changes for the Libraries. Also important is the
responsibility of setting priorities, ensuring professional growth of the
members of the department, and managing department activities to assure the
best use of time and resources to meet project-defined objectives and
deliverables.

  
Required:

  * A master's degree in library/ information science or an alternative relevant degree, such as a master's in computer science, management information systems, technology systems, or network technology
  * Demonstrated leadership ability
  * Success at developing and communicating a vision using existing data for long range planning
  * Knowledge of project management methodologies, principles and practices
  * Managerial/supervisory experience, preferably of technical staff
  * Recent project management experience
  * Ability to prioritize competing demands in a fast-paced environment
  * Demonstrated ability to manage multiple projects of different sizes simultaneously and deliver successful products/solutions
  * Client-facing experience
  * Excellent oral and written communication skills
  * Knowledge of trends in application development and web design
Preferred:

  * At least two years' work experience in an academic library, archives, or museum IT department.
  * Experience with open-source software, such as Dspace or Blacklight



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