User Experience & Assessment Librarian
Michigan State University
East Lansing

Reporting to the Head of User Experience, the User Experience & Assessment
Librarian will provide support for the full range of activities to develop and
maintain a sustainable, strategic assessment program for the MSU Libraries.

  
Specific responsibilities include, but are not limited to, participating in
the full range of user experience and assessment projects to evaluate the
usage, service quality, impact, and value of the MSU Libraries' spaces and
services in meeting the teaching, learning, and research needs of its users
while promoting the integration of assessment into decision-making, planning,
and design. This librarian will collaborate with library staff to develop and
coordinate a systematic process for the collection, management, and retrieval
of library-related data for the purpose of reporting and will perform data
analysis and visualization to provide data-influenced recommendations for the
holistic enhancement of the user experience in the MSU Libraries.
Additionally, this librarian will act as liaison to other assessment
professionals on campus (i.e., Office of Planning and Budgets) to contribute a
data-influenced approach in support of strategic planning and achievement of
strategic objectives at the library and university levels. This librarian will
also provide training and consultation on evaluation and reporting tools and
techniques and will actively participate with the User Experience Work Group
to collaborate on user experience and assessment projects across library
divisions and units.

  
This librarian will participate approximately quarter-time in a secondary
assignment based on qualifications, interests and need; this may include work
in areas such as reference, digital scholarship, or collection development.

  
Librarians are appointed as regular faculty in the continuing appointment
system and are engaged in professional development and scholarly activities
related to their position in addition to serving on library and university
committees as elected or assigned.

  
Michigan State University Libraries serve more the 4,900 faculty, 36,000
undergraduates, and 11,000 graduate and professional students on a park-like
campus of over 5,000 acres. The Main Library and 4 branch libraries have
combined holdings of over 5 million volumes. East Lansing is a community of
50,000 located adjacent to Lansing, the State capital.

  
Minimum Qualifications:

Master's degree in Library and Information Science from a program accredited
by the American Library Association. Experience and knowledge using assessment
methodologies in a library setting for the purpose of improvement in work
flows and service provision, including but not limited to questionnaires,
focus groups, and usability testing. Ability to conduct statistical analysis
(qualitative and quantitative) and knowledge of use and application of data
visualization software (i.e., Tableau, NVivo, Excel, etc.). Familiarity with
ARL, IPEDS, and ACRL data-gathering initiatives and reporting procedures.

  
Excellent verbal and written communication skills; outstanding interpersonal
communication skills including the ability to be flexible in a dynamic and
changing environment; exceptional commitment to customer service; ability to
prioritize work and balance various unit needs; attention to detail;
preparation and commitment to conducting independent scholarship consistent
with a library faculty appointment; capacity and commitment to engage
independently in continuing professional development.

  
Desired Qualifications:

Ability to communicate and collaborate effectively with diverse faculty,
students, and staff; productive in both team-oriented and independent
environments; ability to produce quality work in a timely manner.



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