Head, Design & Discovery
University of Michigan
Ann Arbor

The University of Michigan Library seeks an experienced professional to manage
and lead the newly created Design & Discovery unit within the Library
Information Technology Division (LIT). Design & Discovery, composed of twelve
talented and experienced designers, librarians, and developers, encompasses
three essential IT service areas: LIT-wide program and service management,
User experience (usability, accessibility, content, information architecture,
and Front-end web application development.

  
The Head of Design & Discovery provides leadership for programmatic
initiatives of the unit; directs management of the unit's project and
operational portfolio; and collaborates with the IT leadership team to guide
the strategic direction of the division as a whole. Unit activities include
coordinating strategic initiatives; designing user-centered IT service models
and cross-division workflows; providing analytics-driven guidance for public
discovery, access, and content systems; promoting the adoption of technology
policies and standards; and coordinating IT project and resource stewardship
initiatives. The unit's service and operational portfolio includes the library
web site; in-house and vendor-based cross-platform search and discovery
systems; user interface frameworks; library staff business workflow and
content tools; and digital exhibits. Within its design portfolio, the unit
promotes user-centered design while providing leadership and expertise in User
Experience (UX) strategy, user research, assessment, content creation and
management, and web accessibility.



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