System Supervisor - PrairieCat
RAILS
Coal Valley

Who we are…..

  
RAILS is one of two multi-type regional library systems in the state that
serve and partner with academic, public, school, and special
libraries. We are headquartered in Burr Ridge, IL and have
service centers in Bolingbrook, Coal Valley, East Peoria, and Rockford which
serve a 27,000 square mile area in northern and western
Illinois. RAILS employees staff the PrairieCat
operation. PrairieCat is an organization of over 130
libraries in northern Illinois that provide over 684,000 people with library
services.

  
Who we seek……

  
We are seeking a strong leader who is versatile and can be a good team player
to help us provide great service to member libraries, their patrons and
students. We need someone who can lead a
team of three technologists to provide ongoing support and advice to
organizations with sometimes limited resources. The System
Supervisor is responsible for oversight of the operation of all LLSAP (Local
Library System Automation Program/ PrairieCat Library Consortium) hardware,
software, reporting, telecommunications, and network infrastructure. This
position works closely with staff and members to ensure effective support and
continuity of LLSAP services. The System Supervisor reports
to the PrairieCat Manager and has a choice of being based out or either our
Bolingbrook, Burr Ridge, or Coal Valley service
center.

  
The person who fills this role will need to have an excellent customer support
ethic and the ability to engage with our member libraries in an advisory
role. This individual will keep abreast of innovations in
the information technology field and know how best to apply those innovations
to a service organization. Strong Windows server skills,
Linux and MSSQL/MYSQL experience is a must!

  
If you have the following qualifications please read on.

• BA/BS in a related field required; computer science-related masters' or IT
certifications preferred

• Minimum 3 years in library technology and experience with integrated library
systems preferred

• Experience with telecommunications infrastructure planning and maintenance

• Experience troubleshooting and maintaining Windows and Linux environments
and operating systems

• Experience with PC hardware and software installation, deployment and
maintenance, including disc imaging and remote maintenance tools

• Must have a valid Illinois driver's license with a clean driving record for
occasional travel

  
What we offer…….

  
We offer a comfortable office working environment, competitive pay, and an
awesome benefits package which includes health insurance, retirement plans,
flexible spending, and paid time off.
Our employees are encouraged to seek out professional development
opportunities to keep us on the leading edge in our
industry. EOE

  
How to join our team……

If you would like to assist libraries with growing and improving their
communities please send a cover letter and resume with System Supervisor -
PrairieCat in the subject line to
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