User Experience Library Resident
University of Chicago
The University of Chicago Library is seeking applications for a two-year post-
graduate User Experience Library Resident who will work to ensure that the
design of websites and online services are accessible, easy to use, and meet
the needs of a diverse population of users. Reporting to
the Web Program Director and in collaboration with the Assessment Librarian,
the resident will develop and coordinate the User Experience (UX) Program for
the Library's websites and discovery systems and services. The resident will
bring knowledge of user research methods and tools, current approaches to web
design, and an understanding of users in the context of higher education. The
resident will work closely with the Library's web and application developers
as well as the Web Content Group, Discovery Tools Group, and other staff
throughout the Library.
The User Experience Library Resident is responsible for UX testing/design for
a wide variety of systems and interfaces including the Library's public
website and intranet, the Library Catalog, vended systems such as ArticlesPlus
and SFX, web exhibits and digital collections platforms, and the institutional
repository. The resident ensures that Library websites and systems are
designed with a user-centered perspective.
The resident manages UX testing and related activities in the Library. The
resident designs user needs/usability studies and secure necessary approvals.
He/she co-ordinates testing sessions, including interviews, focus groups and
functional testing. The resident oversees transcription and coding of testing
data, and undertake analysis and reporting of results.
The resident provides outreach to Library staff and other audiences regarding
UX activities. This includes training staff in user experience testing methods
and standards, and presenting findings and recommendations to a broad
audience. The resident will also conduct ongoing research to identify new
design trends and UX strategies.
The University of Chicago Library's 2-year residency program is open to recent
graduates of accredited library and information science programs; certain
positions may also be open to holders of other relevant advanced degrees.
Residents are expected to bring foundational knowledge and skills related to a
developing area of library services or technology. They should have an
understanding of and interest in academic research libraries, and the
potential to develop expertise and share their knowledge with Library staff.
The Library is looking for candidates who can meet a specific need and show
promise of future leadership. Appointments for two or more positions will be
based on the best alignment of candidates and Library priorities.
The University of Chicago Library is a centralized organization with a highly
collaborative, energetic staff. Each Library Resident will report to the
hiring manager for his or her position and work with staff members across the
Library as part of the primary assignment. The Residents will have
opportunities for professional development and committee appointments.
Recently completed graduate degree from an ALA-accredited school of library or
information science OR a relevant advanced degree (including, but not limited
to, fields such as design, human-computer interaction, information systems,
marketing, or a social science).
Experience with some UX/usability testing methods, which may include task-
based usability testing, card sorting, A/B testing, paper prototyping,
personas, or heuristic analysis; Some experience with testing and prototyping
tools, such as screen capture software; Familiarity with Google Analytics or
other tools for analysis of web statistics.
Knowledge of current and emerging web design practices and standards,
including HTML and CSS, web design conventions, and accessibility and
responsive design standards; Familiarity with web authoring tools, including
content management systems.
Organizational skills, including ability to itemize tasks, plan and devise
timelines, and assign roles to team members
Excellent oral and written communication skills
Experience working in an academic library; Experience conducting assessment in
a library environment; Project coordination experience.
To apply for this position, visit: [http://academiccareers.uchicago.edu/applic
Applications received by March 31, 2016 will be assured consideration.
The University of Chicago is an [Affirmative Action/Equal
discrimination)/Disabled/Veterans Employer and does not discriminate on the
basis of race, color, religion, sex, sexual orientation, gender identity,
national or ethnic origin, age, status as an individual with a disability,
protected veteran status, genetic information, or other protected classes
under the law. For additional information please see the University's [Notice
nt/). Job seekers in need of a reasonable accommodation to complete the
application process should call 773-702-5671 or email [ACOppAdministrator@uchi
cago.edu](mailto:mailto:[log in to unmask]) with their request.
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