Central Library Assistant Manager - Research Services
Tulsa City-County Library
Tulsa

This library's number one goal is to Promote Lifelong Learning and Literacy in
all Forms. To aid in the achievement of this goal, we are dedicated to
providing programs, services and resources to help people of all ages fulfill
their needs whether they be to improve their job skills to gain a new position
or change careers, to acquire new skills necessary in this digital age, or
develop a their small business.

  
This position calls for an individual who is forward-thinking, creative, and
has displayed proven results working with and developing innovative research
services and programs geared to people of all ages.

  
The primary research resource for Tulsa City-County Library, this department
connects library customers with research expertise, overseeing a broad range
of services and support.

  
This Assistant Manager works closely with the Central Library Manager and
other Central Library Assistant Managers to oversee the operation of public
services at Central Library.

  
The Research Services Department Assistant Manager will deliver innovative
services that foster library and community collaboration offering the best
experiences to help Tulsans foster their own lifelong learning and literacy.

  


Requirements

  
Essential Functions

  
  
Supervises, trains, develops and evaluates a high performance team organized
to meet the goals and objectives of TCCL's research services?

  
Provides quality service to customers through own and team member's efforts
including defining individual responsibilities, determining priorities and
deadlines, training staff, and evaluating the quality and effectiveness of
their work?

  
Oversees several special collections and their related services and program
development including, but not limited to: federal, state and local government
print and digital publications; Research and Learn Virtual Library; Nonprofit
Resource Center; Business Center serving the needs of entrepreneurs and small
businesses; Career Services; Consumer Health; Oklahoma and local history
collections; humanities and hard-science research; Tulsa Organizations and
Services database; and Research Wizard, a fee-based service center;

  
Directs Book-a-Librarian appointments for the department connecting library
customers with research expertise;

  
Evaluates the effectiveness and outcomes of research services, collections,
and support for the library system;

  
Oversees maintenance and development of Central Library's research
collections, including evaluation, selection, weeding, and budget preparation?

  
Serves as administrator for research programs and initiatives, including
virtual services;

  
Complies with Process Activated Training System (PATS) scripts when performing
job tasks and making additional contributions to the PATS scripts as necessary
to continually ensure all tasks are being performed consistently and with the
best practices.

  
Contact

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 for a complete list of essential functions and required
knowledge, skills and abilities.

  
  
Required Knowledge, Skills and Abilities:

  
  
Demonstrated exceptional supervisory and teambuilding skills;

  
Demonstrated quality customer service skills?

  
Knowledge of research services and collections.

  
  
  
Education and Experience:

  

1. Master of Library and Information Studies Degree required?

  

2. Three or more years' experience required?

  

3. One of year supervisory experience preferred?

  

4. Or equivalent combination of technical training, education or experience.



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