The Discovery Services DevOp will work within an applications management
team that provides technical support for the current-generation integrated
library systems using vendor-supplied tools and services to meet the needs
of the libraries and, when necessary, develops and maintains local
extensions to the applications. The analyst will provide consultation,
development and analysis for a broad range of projects.
- Manage system configuration tables in a highly customizable
environment in order to adapt the application to the needs of the libraries.
- Maintain custom programs and SQL queries as required, either to extend
the functionality of the vendor-supplied system, to provide ad-hoc reports
based on complex data or for data manipulation.
- Works with departments throughout the Library to determine policy for
utilization and configuration of ILS software, identifies unmet functional
requirements, develops specifications, evaluates available software or
provide advice on in-house development in support of Library activities and
services reliant upon ILS-supported systems.
- Provide problem resolution support and system tuning activity during
and after systems implementation, independently and collaboratively, by
communicating with vendor technical support staff, consulting with campus
Office of Information Technology staff and consulting and collaborating
with library information technology staff.
- Develops and document programs and scripts that extend system
functionality and automate routine tasks; supports the development of
progressively improved proof of concept demonstrations of functionality to
be delivered; works with technical staff from other university departments
to integrate enterprise technology tools with DUL’s computing
- Maintain current awareness of trends, issues, and emerging technology
projects relative to information technology and supported applications
within the Duke University Libraries, across the University, and in
- Consult with the staff members in the Information Technology staff
across the University as appropriate.
- Performs other related duties incidental to the work described herein.
It is the expectation that all Duke University Libraries staff members will
demonstrate exceptional workplace behaviors in the execution of their
specific position responsibilities. These behaviors are customer focus,
collaboration, creative problem solving, continuous learning and a
commitment to diversity.
*Required: *BA/BS in computer science or a related technical field, or
equivalent combination of education and experience.
*Preferred: *Master’s degree in Information Science, Computer Science,
Library Science, or a related field.
- Three years of experience in automation and enterprise application
- Demonstrated experience of at least one high-level programming or
scripting language (e.g. Java, PHP, Perl, Python, Ruby, or C/C++) and
experience developing custom applications using at least one of these
- Excellent interpersonal and communication skills
- Ability to work independently and as a member of a team
- Demonstrated commitment to providing outstanding customer service
- Excellent time management and project management skills;
- Demonstrated ability to manage a complex workload, prioritize tasks
and use good judgment in providing services based on goals with minimum
- Ability to establish and build collaborative working relationships
within a team environment
- Prior experience supporting IT in an academic research library;
- Experience with search engine architectures such as Apache Lucene and
- Knowledge of PERL.
- Knowledge of library data and the MARC data format
- Experience with system design, implementation, and integration of
online discovery environments; experience with APIs and API frameworks
- Experience with XML/XSLT and metadata extraction, transformation, and
- Experience with modifying existing open source code, and testing and
clearly documenting code
- Experience with version control systems such as Git
- Must be able to lift 25 pounds
- Must be able to work in an environment in which exposure to materials
containing dust and mold is possible
- Normal office environment
- Occasional weekend and evening work required
- Occasional travel required
*These statements are intended to describe the general nature and level of
work being performed by the employee in this position. They are not
intended to be construed as an exhaustive list of all responsibilities,
duties, and skills required of a person in this position.*
Salary and Benefits
Salary dependent on qualifications and experience. Comprehensive benefits
package includes 15 days vacation, 13 holidays, 12 days sick leave; health,
dental, disability and life insurance and support for professional
development and training.
Since its founding in 1924, Duke University has grown into one of the most
prestigious private universities in the world and its medical center ranks
annually among the top in the nation. The Duke University Libraries are the
shared center of the university's intellectual life, connecting people and
ideas. The Libraries consist of the Perkins Library, Bostock Library,
Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music
Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's
library holdings of 6.2 million volumes are among the largest of private
universities in the United States.
Duke's hometown is Durham, North Carolina, a city with vibrant research,
medical and arts communities, and numerous shops, restaurants and theaters.
Durham is located in the Research Triangle, a growing metropolitan area of
more than one million people that provides a wide range of cultural,
recreational and educational opportunities. The Triangle is conveniently
located just a few hours from the mountains and the coast, offers a
moderate climate, and has been ranked among the best places to live and to
Duke offers a comprehensive benefit packages which includes both
traditional benefits such as health insurance, leave time and retirement,
as well as wide ranging work/life and cultural benefits. Details can be
found at: http://www.hr.duke.edu/benefits/index.php.
An electronic resume, cover letter, and list of 3 references should be
submitted at https://hr.duke.edu/careers/apply - *refer to Requisition #
401231321. *Review of applications will begin immediately and will
continue until the position is filled.
Applications which are missing any of the components listed above will not
*Duke University is an Affirmative Action/Equal Opportunity Employer
committed to providing employment opportunity without regard to an
individual’s age, color, disability, genetic information, gender, gender
identity, national origin, race, religion, sexual orientation, or veteran
status. The Duke University Libraries have a strong commitment to
Affirmative Action and is actively seeking to increase the racial and
ethnic diversity of our staff.*