We have an assigned website product manager and content strategist who have decision-making authority when it comes to website content, and we’ve had this structure in place the last seven years or so (it’s made a huge difference!). A cross-departmental website steering group helps advise the website product manager, and the content strategist creates and oversees content governance (workflows, standards, etc.). We have some documentation available online, including our editorial style guide<https://www.gitbook.com/book/ualibraries/ua-libraries-editorial-style-guide/details> and guide to creating and editing content<https://www.gitbook.com/book/ualibraries/creating-and-editing-content-on-the-main-library/details> (which includes permissions<https://ualibraries.gitbooks.io/creating-and-editing-content-on-the-main-library/content/chapter1.html> that gets at some of the roles).
I'll do a plug for Library Juice Academy's course next month - Developing a Website Content Strategy<http://libraryjuiceacademy.com/049-content-strategy.php>. It's taught by our former content strategist, Shoshana Mayden, who is pretty awesome.
User Experience Strategist
University of Arizona Libraries
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From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Eric Lease Morgan
Sent: Wednesday, March 28, 2018 8:04 AM
To: [log in to unmask]
Subject: Re: [CODE4LIB] Decision tree structures on webpages
On Mar 28, 2018, at 10:47 AM, Elizabeth Leonard <[log in to unmask]<mailto:[log in to unmask]>> wrote:
> Who makes the decisions about content on your website? Who decides what posts or information is placed prominently? Do you have policies written to respond to these issues?
> Elizabeth Leonard
> Seton Hall University
:-D Here at Notre Dame, the short answer is, “Everybody”. The longer answer is, “It is a collaborative effort.”
There are different types of content, and different people make decisions about it. Content of an bibliographic and instructional nature is often manifested as a set of LibGuides. For the most part, subject specialists edit this content. The folks in Special Collections create exhibits. They do lot of “fill in the blank” sorts of data entry against a locally written database application. Administrative information is created/manifested by querying various institutional databases. The collection is more or less provided access via the integrated library system. Then there is the institutional repository with content supplied by both the Libraries as well as individuals outside the Libraries.
Who decided what information is placed prominently? I think there is/was a team who articulated these things, and those people made the initial decisions. I’m not sure to what extent they have ongoing work. Once the information architecture was “done”, things were made a part of workflows.
Written policies? There are written policies for the LibGuides, but I don’t think there are written policies for other things.