Head, IT Service Strategy & Delivery
University of Washington Libraries
For job details and information about applying, please see: https://apply.interfolio.com/62630
May 31, 2019 at 11:59 PM Eastern Time
Reporting to the Libraries' Director of Information Technology Services & Digital Strategies, the Head of IT Service Strategy & Delivery is a librarian who manages system-wide technology projects, identifies creative solutions to daily and strategic technology challenges, and supervises and evaluates staff in ITS & DS assigned to this unit. With other unit heads in the department, this position is responsible for ensuring that the services delivered by Libraries ITS & DS meet appropriate levels of quality, availability, and accessibility and assists with the management of the department. We are a highly collaborative environment, and ITS & DS in particular works closely across all departments and units within the Libraries. The incumbent participates in the planning, development, and implementation of the Libraries distributed computing environment, with an emphasis on services to the public and to Libraries' staff.
Guided by the Libraries' mission, vision, values, and strategic plan, the work is non-routine and requires collaboration, critical thinking, creativity, and diplomacy. This position exercises independence, sound judgment, and leadership in overseeing large, complex, distributed, and high-profile projects. The successful candidate will be a collaborative leader who possesses a broad understanding of the factors that contribute to successful technology implementations within higher education and libraries. A strong commitment to equity, diversity, and inclusion; willingness to learn; creative approach to problem solving; and ability to communicate with staff at all levels is required.
Characteristic duties for the successful candidate include: coordinate development of the library's nascent IT service catalog, serve as the Libraries' representative to the UW Student Technology Fee Committee, coordinate technology support for the UW Press, assist with the development of a communications plan, and develop a more formalized process and workflow for the ingest of new work.
More information about the department can be found at https://www.lib.uw.edu/itsds/
Apply online: https://apply.interfolio.com/62630
Web & User Experience Librarian / Head, Web Services
UW Libraries Information Technology Services & Digital Strategies
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My pronouns are she/her/hers
[UNIVERSITY OF WASHINGTON]