Under the direction of the Associate Dean, Research and Academic Services, the User Experience (UX) and Assessment Librarian works across all divisions to coordinate the Libraries’ efforts to assess and improve the experience of all users. The incumbent’s duties will include participating in collaborative UX-based design of programs and services, training of library staff and faculty in UX methods, and direct assessment and improvement of user interactions with library interfaces, resources, spaces, and services. The UX and Assessment Librarian will cultivate relationships with the Libraries’ various user communities, and use information gathered from these relationships, as well as data gathered from Library systems and from other means, to help colleagues identify, evaluate, and prioritize users’ needs across the Libraries. The UX and Assessment Librarian will initiate and implement programming, activities, and projects designed to improve the overall user experience of the Libraries, using universal design principles and with the goal of developing seamless and effective interactions.
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