BASIC FUNCTION: Serves as Library Webmaster. Provides vision and direction for all aspects of the Library’s online presence. Works collaboratively with library staff to maintain quality online services and resources. Uses data analytics and conducts usability studies to evaluate the effectiveness and accessibility of current user interfaces andidentifies opportunities for improvements. Monitors trends in emerging technologies and recommends and/or implements new initiatives as appropriate. Works collaboratively with University campus partners such as ITS & Marketing and Communications. Perform general technology troubleshooting and oversee the maintenance of all computers and equipment. Participates in the Faculty Partnership program.
UNUSUAL WORK CONDITIONS: Physical requirements: mobility; must be able to lift materials off shelf. Requires some evening and weekend hours.
KNOWLEDGE AND SKILL NEEDED:
EDUCATION: Master’s degree required. A master’s degree in Library & Information Science from an ALA-accredited program or a master’s degree in a technology-related field is desirable.
EXPERIENCE:
Two or more years of experience designing, building, and maintaining websites.
Extensive knowledge of HTML, CSS, and working knowledge of JavaScript.
Experience with a variety of user research/usability methods.
Experience with web analytics analysis.
Familiarity with web accessibility standards, information architecture, content strategy for the web, and content management systems.
Familiarity with responsive design and website best practices and standards.
REQUIREMENTS:
Ability to use technology in creative ways to solve problems and/or facilitate workflows. Creative approach to the development of new services and commitment to responsive and innovative service is essential. Ability to interact effectively and work productively, cooperatively, and collaboratively with a variety of individuals and groups across the University. Must be able to meet deadlines and multiple demands. Demonstrated ability to communicate, both orally and in writing, to a variety of audiences. Must be results-oriented, flexible, self-motivated, and have an ability to collaborate with colleagues in a goal-oriented library team. Demonstrated commitment to diversity, equity, and inclusion.
Highly Desirable
One year of library experience, preferably in an academic library
Extensive knowledge of JavaScript / JavaScript Libraries and other front-end technologies.
Working knowledge of server-side scripting language such as PHP, Python, Ruby.
Experience with integrating APIs.
Experience with instructional design.
Experience with graphic design for both online and print.
Experience with web marketing techniques such as A/B testing, and SEO.
Demonstrated ability to provide individual and group instruction on technical topics.
REPORTS TO: Systems Librarian
ESSENTIAL FUNCTIONS:
Principal Duties:
1. Serve as Library Webmaster.
Oversee and curate web content; identify content needs; create user-centered, compelling, and usable content.
Conduct ongoing research into the development of new interface capabilities, enhancements, industry best practices, and user-centered design trends.
Conduct research/usability studies using a variety of techniques.
Analyze web analytics regularly to identify opportunities for improvement.
Library liaison to the University’s Marketing and Communications department on issues related to web design.
2. Provide user experience design expertise and participate in the development and improvements of services created in-house such as:
Online instructional materials, e.g. Academic Integrity Tutorials.
Custom web applications, e.g. New Acquisition/New Shelf Browse, and various web forms.
3. Perform ongoing evaluation and improvement of all Library systems and user interfaces. Plan and conduct usability testing and overall assessment of the Library’s online services, such as PRIMO, LibGuides, CONTENTdm, the Library blog, and social media platforms.
4. Perform general technology troubleshooting and oversees the maintenance of all computers and equipment.
5. Assist the Systems Librarian. This includes:
Participating in strategic planning for Library information technology needs.
Participating in the evaluation and implementation of emerging technologies and services.
Investigating and testing emerging technologies and products, evaluating potential Library uses, and presenting new technologies to Library staff.
Helping to determine current and future Library information technology and infrastructure requirements to meet customer information needs and recommending solutions, actions, and changes based on changing circumstances and needed adjustments.
Assisting in coordinating departmental projects and initiatives.
6. Participate in the Library’s Faculty Partnership Program as a librarian partner to one or more academic units, or as a functional specialist.
7. Participate in the professional work of the Library and department. This includes:
Participating in the discussion and formulation of Library policies, procedures, in the resolution of problems, and dissemination of information.
Monitoring developments in librarianship through attendance at meetings and workshops, and the reading of professional literature.
Promoting an image of efficiency, professionalism, and courtesy throughout the University community and consistent with the Library’s mission.
Contributing to the public relations and marketing of the Library.
Acting as a responsible committee and/or task force representative.
Attending staff meetings as requested.
Communicating effectively with supervisor concerning pertinent Library and/or University matters.
Hiring, training, and supervising student workers as necessary.
8. Promotes safe and secure working conditions. This involves:
Promoting the proper utilization of equipment, materials and staff,
Notifying supervisor immediately of any unsafe working conditions.
9. Performs other related duties as directed or dictated by responsibilities.
Duties may be changed and/or be added at any time.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Please include a resume, cover letter, and contact information for three references**
CAMPUS: Fairfield University is a Jesuit Catholic Connecticut-based private, Master’s comprehensive University. It is a member of the Association of Jesuit Colleges and Universities. In 2019, the University was ranked #3 in the Northern Region by U.S. News & World Report, Best Colleges. The University serves more than 5,000 students enrolled in five distinct schools with over 1,000 faculty and staff. Built upon the 450-year-old Jesuit traditions of scholarship and service, the University is distinguished by a rigorous curriculum, close interaction among faculty and students, and a beautiful, 200-acre campus with views of the Long Island Sound. As an integral part of our mission, Fairfield faculty and students are encouraged to participate in the larger community through service and academic activities.
TO APPLY: To submit your resume, cover letter, names/contact information of three references, and employment application, please go to https://ffd.wd1.myworkdayjobs.com/EmploymentOpportunities
Review of applications will begin immediately and will continue until the position is filled. Fairfield University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and, in this spirit, particularly welcomes applications from women, persons of color, Veterans, and members of historically underrepresented groups. The University will provide reasonable accommodations to all qualified individuals with a disability
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