The Pratt Institute Libraries seek an experienced, service-oriented, and collaborative team member to manage the libraries' technology infrastructure. This position collaborates with key staff members across Library departments and engages directly in the creation of a dynamic and innovative information ecosystem that services and anticipates the needs of a diverse community of students, faculty and researchers. To this end, the Library Systems Administrator will be responsible for the development, design, installation, maintenance, security, and coordination of the libraries' 24/7 mission-critical systems and networks. This includes library servers, computers, web-based applications, peripheral support, and administrative functions. This position is embedded in the Technical Services Department (TSD) which is primarily responsible for the acquisition, discovery, and access of library resources.
The Pratt Institute Libraries support the research and education of approximately 4,800 undergraduate and graduate students across campuses in Brooklyn and Manhattan. The Libraries provide research support to students, faculty, staff, and visiting scholars pursuing teaching and learning in areas of art, design, architecture, information studies, writing, and other fields of academic inquiry and creative work.
Key Essential Duties Include the following:
Library Systems
• Supports existing library systems including but not limited to: integrated library system, Libraries' website, web-based applications, discovery services, climate tracking software, proxy services, and plays a key role in advancing digital preservation efforts.
• Performs regularly scheduled operations, such as backups, log analysis, software audits, and security checks.
• Performs installation, maintenance, upgrades, and troubleshooting for all library systems, including the integrated library system and websites.
• Develops and maintains appropriate documentation of systems configuration, maintenance and routines.
Computer and Hardware Support
• Provides orientation and ongoing support to Libraries' staff in use of computer hardware and software and telephone equipment, and creates step-by-step documentation as needed.
• Manages the Libraries' staff and public workstations.
• Investigates, tests, resolves issues, and performs maintenance and systems upgrades on all library servers, computers, printers, and peripherals.
Administrative and Other Responsibilities
• Works with the Head of Technical Services and stakeholders across the Libraries to prepare libraries' short and long range technology plans and budgets, and participates in the purchasing process.
• Manages department-wide replacement and upgrade plan for hardware and software, maintaining appropriate inventories as needed.
• Researches and keeps up to date with new technologies and expectations for growth and expansion of services, identifying and communicating with vendors as necessary.
• Keeps current with developing library technology, best practices, and emerging trends.
• Participates in Library and Institute-wide related projects and committees and staffing Libraries' public service points as needed.
• Performs other related duties as assigned.
To apply, please visit: https://apptrkr.com/2415738
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.
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