Postings https://jobs.wcu.edu/postings/16830

Classification Title Tech Support Analyst 

Competency LevelJourney

Working Title Front-End Web Developer #002856 

Position Number 002856

Department Discovery and Technology Services

Additional users with permission to access the posting Carol Hicks, Charles (Chuck) Thomas, Mariah Nehus

Reason for Vacancy Separation

If other, please specify

Name of employee replacing Joel Marchesoni

Date of Separation 06/30/2021

Position Summary

This position is on site at our Cullowhee campus.

WCU, in response to the COVID-19 pandemic has adopted a “Get Vaccinated or Get Tested” policy effective October 1, 2021.  This will require you demonstrate evidence of full vaccination upon hire or be subject to regular testing.   

 

This position is located in the Web Services Unit of the Library under the supervision of the Web and User Experience Librarian.
 

The Web Services Unit maintains and improves the library web presence, as well as conducts user experience studies and surveys. The mission of the Web Services Unit is to keep the Library’s online presence functional, up-to-date, and user-centric. The purpose of this position is to assist the Web and User Experience Librarian in carrying out the many responsibilities of the Web Services  Unit in ensuring that the library’s web presence is properly maintained, assist with making improvements when needed and to help the Web and User Experience Librarian conduct usability and user experience studies.  The successful candidate should have experience with web development languages including HTML, CSS, Javascript and php.  The candidate should also be familiar with creating and maintaining web pages within a content management system. The employee must use professional judgment to determine the best way in which to resolve problems and make changes to web pages in a timely fashion. The employee should also be proficient in the use of the web authoring tools (such as Dreamweaver), image creation software (such as Photoshop), and good file management and site management practices. The employee might be called on to provide individual or group training sessions in any of these areas. 

Knowledge, Skills, & Abilities Required for this Position

Demonstrated ability to:

Listen effectively; respond clearly and directly; use appropriate vocabulary with users who may not be coherent in clarifying problem situations 

Maintain positive working relationships by collaborating and working cooperatively with others  

Organize and manage details effectively though project management  

Be self-motivated to learn new skills and adapt to changing skill requirements 

Analytical procedures and systems analysis  

A variety of office hardware and computer software (such as email, word processors, spreadsheets, databases, web browsers) and operating systems 

Minimum Qualifications

Graduation from a two-year technical college with a major in an Information Technology field and one year in the information technology field related to the position’s role; or graduation from a four-year college or university and one year experience in the information technology field related to the position’s role; or graduation from a four-year college or university with a major in an Information Technology area. Related information technology experience may be substituted year for year for the required education.

Preferred Qualifications

The successful candidate should have experience with:
 

-Current web standards and best practices, including accessibility standards 
 

-Web authoring software
 

-Browser compatibility knowledge for all platforms/major browsers 
 

-Web programming languages, including PHP and Javascript 

Management prefers candidates with more than general knowledge of the following areas:
 

-Database management programming and languages, such as SQL and Microsoft Access
 

-Understanding of server-side architecture, including Apache frameworks and cPanel servers 

Salary Band Range $32,473 - $81,000

Salary GradeFor administrative purposes during the implementation of Career Banding this journey level position is considered a Salary Grade 72.

Anticipated Hiring Range $50,441 - $50,915

Position Type Permanent Full-Time

Number of Hours per Week 40

Number of Months per Year 12

Open Date 08/10/2021

Close Date 09/08/2021

Open Until Filled No

 

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. 

Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR). 

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
 
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

AA/EOE

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. 
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [log in to unmask]

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.


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