ORCID is seeking an experienced and enthusiastic professional for the position of QA Automation Engineer. If you like the flexibility of a remote organization and the public-service orientation of a non-profit, join us on our mission to connect research and researchers!

Who We Are

ORCID is a mission-driven, member-supported, community-governed non-profit organization. Our vision is a world where all who participate in research, scholarship, and innovation are uniquely identified and connected to their contributions across disciplines, borders, and time. Every one of ORCID’s employees is committed to that vision as well.

We believe in and operate by our three main values [read our Dignity at Work statement]. ORCID strives to be:

Inclusive: We make decisions collaboratively, involving our staff, Board, those who support our mission, and the researchers and community that are the purpose of our work. We take a global view.
Trusted: Privacy and researcher control underscores everything we do.
Open: Our work is open, transparent, and non-proprietary.

To Apply: Please submit your application through our Bamboo portal, including a resume and cover letter. In your cover letter, please tell us the name of your favorite plant and why. ORCID encourages applicants who meet some, but not all of the requirements and qualifications, to apply.

 

The Role

ORCID is seeking an enthusiastic and motivated QA Automation Engineer to join our development team,  working alongside our QA Lead to take our processes and practices to the next level and achieve extensive end-to-end test coverage across our systems. The role is mainly focussed on automated testing, but will cover the full QA function including some manual QA, documentation, training of staff members and tier 2 support. Our web applications use Angular on the frontend, Java for the backend, with Postgres and MongoDB databases.


This position is full time (40 hours/week) and, like all positions at ORCID, is fully remote. Candidates must be able to work during Europe or Americas standard business hours (Mon-Fri) with at least four hours daily between 1200-2000 UTC, with recurring meetings at 1500 UTC. Outside of these parameters, ORCID offers flexibility with your schedule.

 

Responsibilities

Test Automation

Write automated tests that drive web-based UIs and APIs
Analyse and triage test results, and create bug reports
Support other team members to become proficient in automated test writing

Manual testing

Create and execute testing plans for ORCID products
Identify and report system bugs and other flaws
Research, document, respond to and prioritize bug reports
Analyze and write test standards and procedures
Work with the product team to understand desired functionality, acceptance criteria, complexities and risks
Help manage the software lifecycle, including finding the correct balance between risk and software development velocity

Tier 2 support

Provide technical support (tier 2) for escalated API integration issues
Provide technical support (tier 2) for escalated user support tickets
Monitor API Users Group, making sure questions are answered and community feedback is transmitted internally

Documentation and training

Manage staff training on new Registry and API features
Technical API documentation


Requirements

Fluency in written and spoken English
3-5+ years experience in test automation
Expertise in Javascript coding for automated testing of user interfaces
Experience with test automation frameworks, e.g. Cypress
Ability to work in an agile environment
Experience with Behaviour Driven Development tools and methodologies
Ability to communicate clearly, accurately and respectfully on complex issues, including listening actively to others
Experience extracting actionable recommendations from feedback and data
Motivated and results-driven, with a high-level of energy, enthusiasm, and initiative

Nice-to-Haves

Fluency in additional languages
Experience working remotely
Experience working in the research community
Experience with performance and/or security testing

 

Our Culture

As a global, 100% remote organization, ORCID is able to find the best and brightest minds in the industry. Our team includes individuals with broad and diverse backgrounds who are globally distributed. We are fluent in many languages, and we all have an innate tech savviness which helps guide our product development, support, and customer experience. 

 

We recently formed a committee of dedicated team members who meet regularly to ensure our global diversity, equity, and inclusion needs are being met, addressed, and amplified. As a fully remote organization, we also have an active committee dedicated to making our individual remote experiences as positive and productive as possible. 

Although we are geographically diverse, we are a small, cohesive community of thinkers and doers committed to excellence and to each other.

As an open organization valuing trust and transparency, we have a privacy policy describing how we handle applicant, employee and contractor data that we invite you to review if interested.

We provide:

A family-friendly, flexible working environment, including: 

Flexible work hours and the ability to work fully from home (when not travelling)
A committed and awesome team serving a community-driven organization
Competitive compensation & benefits, plus an ORCID-wide closure (day off) the first Friday of each month
A continuous learning environment with opportunities for training & professional development
Tools to support our virtual office environment, including a budget to choose your preferred laptop and a remote working stipend

 


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