The McMaster University Library supports a diverse array of critical and campus-wide systems to support the teaching and research activities of the university. Most of these systems are resident in the Library’s data centre in Mills Memorial Library, while some are provided by vendors as SaaS solutions. Working closely with a team of application administrators and developers, the person in this role provides essential systems administration support for these applications. We emphasize collaboration, creativity, and sustainability in our technical work. We encourage experimentation and exploration, while being guided by evidence and data.

 

The Senior Systems Administrator acts as a technical and consulting resource for complex issues related to various University departments and units with respect to the implementation and maintenance of information technology systems. Supports the University's academic and administration departments by acting in a technical capacity in all phases of the Project Life Cycle for small to medium projects and components of large projects, including post-production support and ongoing maintenance. Continuously gains an understanding of the University's operations and processes and how systems are used in support of those operations. Works under general direction within a clear framework of accountability and exercises substantial personal responsibility and accountability to deliver results to the University.

 

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