I don't mean to hijack the thread, but I'd be interested in hearing what
other analytics solutions people are using besides Matomo. I need very
little for my web reports--basically a counter on a few specific pages. We
don't do any higher analysis or events. I've long felt that Google
Analytics was too much for us.

Thanks,
Andrew

On Fri, Nov 18, 2022 at 2:01 PM Peter Velikonja <[log in to unmask]> wrote:

> Hi,
>
> I am also interested in getting a better understanding of Matomo.  I am
> collecting
> analytics for about 40 public libraries, running Google Analytics, Matomo,
> and another
> program, Clicky, in parallel for all of them; my original hope was to
> validate Google Analytics
> results.  I do gain some insights, and this setup is useful for drilling
> down on anomalies like
> robot traffic bulges, but mostly I see variation.  Each program gives me
> *comparable* results that I
> wish were more closely aligned; side-by-side comparisons are more confusing
> than revealing to me.
> My basic conclusion is that none of these analytics programs can be called
> accurate, they each
> interpret visits or users in their own way, and I'm pretty sure they all
> use a one-way or
> 'unreliable' socket protocol, so, unlike with a server log, I can't assume
> every item served is
> represented.  I'd like to develop better confidence in these analytics
> programs by getting a deeper
> understanding of how they really work.  Thanks,
>
> peter
>
> On Thu, Nov 17, 2022 at 11:14 AM Heidi J. Webb <[log in to unmask]> wrote:
>
> > Chad and others,
> >
> > I'm interested as well! We've been testing Matomo too with some struggles
> > with usage reporting.
> >
> > We noticed that Matomo is not tracking all hits. At first, I thought
> maybe
> > google analytics was tracking more bots or something but my team
> > purposefully went to a bunch of sites one day recently and only usage
> from
> > one of the 5 devices we were using regardless of browser or location was
> > tracked and logged.
> >
> > This is currently on my list to investigate more and it sounds like Chad
> > has dug in much more deeply but since the topic made the listserv, I
> would
> > welcome input.
> >
> > Heidi
> >
> > Heidi Webb | Discovery and Technology Services
> > Upstate Medical University | [log in to unmask]
> >
> > -----Original Message-----
> > From: Code for Libraries <[log in to unmask]> On Behalf Of Haefele,
> > Chad Mark
> > Sent: Thursday, November 17, 2022 9:41 AM
> > To: [log in to unmask]
> > Subject: [EXTERNAL] [CODE4LIB] Matomo
> >
> > With the July 2023 Google Analytics transition looming, we've been
> > evaluating Matomo as a possible replacement.
> >
> > Has anyone been robustly using Matomo who'd be willing to chat about it?
> >
> > I'm interested in general best practices, but also some specific
> > troubleshooting:
> >
> > Matomo was looking promising until I noticed a concerning reporting issue
> > on low-use pages:
> > -If I look for usage of those pages on a single specific day, Matomo
> > reports correctly.
> > -If I run the same report for a date range that includes that same day,
> > Matomo reports no usage. We've reprocessed the data from raw logs as
> Matomo
> > suggests, without improvement.
> >
> > Thank you,
> > Chad
> >
> >
> >
> > ---
> > Chad Haefele
> > he/him/his
> > Head of User Experience
> > UNC University Libraries
> > [log in to unmask]
> >
> >
> >
> >
> >
>
> --
>
> Peter Velikonja
> Head of Research, Koios LLC
> http://www.koios.co
> *Let's reconnect public libraries with the public.*
>


-- 
Andrew Ward (he/him/his)
Digital Services Librarian
Troy Public Library