Hi Thomas - that's exactly what I was looking for - thanks very much for the quick response. I found the Apple Business Connect eventually late after sending in my inquiry, but hadn't got to the extended, subsequent step of "Place Cards". Very helpful. - Cameron
________________________________
From: Code for Libraries <[log in to unmask]> on behalf of Thomas Guignard <[log in to unmask]>
Sent: Wednesday, January 10, 2024 10:07 AM
To: [log in to unmask] <[log in to unmask]>
Subject: Re: [CODE4LIB] requesting/updating info to Apple Maps
[External Email]
Hello Cameron
I believe Apple handles this through what they call Business Connect:
https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbusinessconnect.apple.com%2F&data=05%7C02%7Ccameronmetcalf%40CUNET.CARLETON.CA%7C5cbe07d10d8349bf3b0008dc11ee07e1%7C6ad91895de06485ebc51fce126cc8530%7C0%7C0%7C638404961228488978%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zyiDyVvV5mxtH0TbJSASPRIidw%2BeO1jgzKfLmGMyeTk%3D&reserved=0<https://businessconnect.apple.com/>
Once you have successfully claimed your institution, details such as
opening hours and contact information can be updated in what Apple calls
Place Cards:
https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.apple.com%2Fen-ca%2Fguide%2Fapple-business-connect%2Fabcbdc543423%2Fweb&data=05%7C02%7Ccameronmetcalf%40CUNET.CARLETON.CA%7C5cbe07d10d8349bf3b0008dc11ee07e1%7C6ad91895de06485ebc51fce126cc8530%7C0%7C0%7C638404961228488978%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=vzOdEFYmNnMlAQ%2FF31fNRA7eynrBve8S82crf0ZjHzg%3D&reserved=0<https://support.apple.com/en-ca/guide/apple-business-connect/abcbdc543423/web>
Good luck!
Thomas
On Tue, Jan 9, 2024 at 12:48 PM Cameron Metcalf <
[log in to unmask]> wrote:
> Hi everyone,
> We are finding Apple Maps displays inaccurate and misleading info about
> our Library. It has the incorrect URL and incomplete hours info.. compared
> to Google Maps.
>
> Having done a cursory search including checking code4lib archives, I'm not
> finding much help to correct for this, except to expect individual users to
> report/submit corrections from their individual iOS devices.
>
> Is this similar for you and have you found any workarounds/solutions in
> the meantime to more centrally and authoritatively submit corrections to
> Apple?
>
> Cameron
>
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