My esteemed listmates,

I've watched many YT videos and read a plethora of Googled results.

They primarily tend to suggest that once an iPhone user has received a
PDF in their email then cnan then simply click  on that PDF and Save
that to Books, Photo Library or Downloads.

My "in the trenches" experience is that some iPhone reveal those
iPhone "folders"and some do not.

Even the iPhones which can save to Downloads there is no Downloads
displayed on screen when you connect their iPhone to a laptop PC
running Windows 10.

All you see is the Apple Phone or iPhone icon along the left list of
your devices (above C drive, etc.)

Once you click on that "Apple icon" you see Internal Storage and once
clicked you see DCIM and once clicked you see "folders" (as Windows
names them) with only a bunch of numbers as the name of that folder.

Ex. 227024, 2272027, etc.

You don't see "Downloads", Photo Library, or Books.

When we've helped the patron open these numbered folders, their PDF
they saved to Downloads or Photo Library is not in there.

Patrons often do not have nor bring their data cord to the library so
we have several data cords for older iPhones or tablets as well as a
new adapter which connects to their newer iPhone or tablet.

For those who have recently (last 3 months) saved a PDF in their Gmail
or Yahoo to their iPhone or Tablet and then dragged that saved file to
a Windows 10 PC, would you please share step by step how you
accomplished this task?

Perhaps, there is an app needed to be downloaded and installed on the
iPhone or tablet to do this on some phones/tablets?

Thank you,

Charles.

Charlotte County Public Library