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Roy, WRT "I have a right to the API if I've bought the product", would it be useful to add, maybe as a subpoint, "I have a right to implement the API in an open source product even if I've signed an NDA dealing with that API"? I understand vendor's (perceived) need for non disclosure statements, but one barrier to integrating vendor black boxes is not being able to proliferate their secret APIs. Mark Roy Tennant wrote: > I have a presentation coming up and I'm considering doing what I'm calling a > "Library Software Manifesto". Some of the following may not be completely > understandable on the face of it, and I would be explaining the meaning > during the presentation, but this is what I have so far and I'd be > interested in other ideas this group has or comments on this. Thanks, > Roy > > Consumer Rights > > - I have a right to use what I buy > - I have a right to the API if I've bought the product > - I have a right to accurate, complete documentation > - I have a right to my data > - I have a right to not have simple things needlessly complicated > > Consumer Responsibilities > > - I have a responsibility to communicate my needs clearly and specifically > - I have a responsibility to report reproducible bugs in a way as to > facilitate reproducing it > - I have a responsibility to report irreproducible bugs with as much detail > as I can provide > - I have a responsibility to request new features responsibly > - I have a responsibility to view any adjustments to default settings > critically -- Mark Jordan Head of Library Systems W.A.C. Bennett Library, Simon Fraser University Burnaby, British Columbia, V5A 1S6, Canada Voice: 778.782.6959 / Fax: 778.782.3023 [log in to unmask] / http://www.sfu.ca/~mjordan/