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> White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of
> library online catalogues. In Proceedings of the 7th Australasian User
> interface Conference - Volume 50 (Hobart, Australia, January 16 - 19,
> 2006). W. Piekarski, Ed. ACM International Conference Proceeding
> Series, vol. 169. Australian Computer Society, Darlinghurst,
> Australia, 69-72.
>
> Money quote from abstract:
>
> "The evaluation found severe usability problems with online
> catalogues--we found so many problems we were forced to use a card
> sorting technique to understand and classify the problems."

If you want to read the article in fulltext:

http://libra.msra.cn/paperdetail.aspx?id=2361959

cheers!
Markus Fischer