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Markus, Thanks. It's also available in the ACM digital library, which is where I found it. - David On Feb 4, 2008 2:24 PM, Markus Fischer <[log in to unmask]> wrote: > > > White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of > > library online catalogues. In Proceedings of the 7th Australasian User > > interface Conference - Volume 50 (Hobart, Australia, January 16 - 19, > > 2006). W. Piekarski, Ed. ACM International Conference Proceeding > > Series, vol. 169. Australian Computer Society, Darlinghurst, > > Australia, 69-72. > > > > Money quote from abstract: > > > > "The evaluation found severe usability problems with online > > catalogues--we found so many problems we were forced to use a card > > sorting technique to understand and classify the problems." > > If you want to read the article in fulltext: > > http://libra.msra.cn/paperdetail.aspx?id=2361959 > > cheers! > Markus Fischer >