 |
 |
Hi David -- We've recently started using Mantis (http://www.mantisbt.org/) amd have integrated this with dotProject (http://www.dotproject.net/). The nice thing about this is that you can use it to open up a new ticket and then promote it eventually to be its own new project. Mantis is pretty focused on providing a bug tracking/change management for software development, but the templates can be edited so that one could use this as a more general trouble ticket system. - pascal ------------------------------------ Pascal Calarco Head, Library Information Systems Hesburgh Libraries of Notre Dame University of Notre Dame / Michiana Academic Library Consortium Notre Dame, IN USA http://www.library.nd.edu/ ------------------------------------- On 02/10/2010 06:59 PM, Walker, David wrote: > Can anyone here recommend an open source system for "change management"? > > Not version control, per se. But the process of requesting, reviewing, and approving changes to production systems. > > Does Trac fit into this category? > > --Dave > > ================== > David Walker > Library Web Services Manager > California State University > http://xerxes.calstate.edu