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On Feb 3, 2010, at 4:26 PM, Sarah Kahn wrote: > Has anyone had any experience with outsourcing the usability testing for big library web projects? My organization just rolled out our first website redesign in several years and are looking to potentially bring in a 3rd party for testing. Any insights into anyone's process or experiences would be much appreciated! I have not had any such experience, but the folks at usability4lib might have. See: http://www.lib.rochester.edu/index.cfm?PAGE=652 -- Eric Lease Morgan