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Hi everyone, Has anyone had any experience with outsourcing the usability testing for big library web projects? My organization just rolled out our first website redesign in several years and are looking to potentially bring in a 3rd party for testing. Any insights into anyone's process or experiences would be much appreciated! Thanks, Sarah Sarah Kahn NC LIVE Online Services Librarian email: [log in to unmask] phone: 919.513.3511 fax: 919.513.2588 www.nclive.org Find us on Twitter! www.twitter.com/nclive