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Have you looked at libraryh3lp? The reporting is simple, but it might give you what you need? http://libraryh3lp.com/ http://libraryh3lp.com/docs/ fwiw, I haven't played around with it, so I don't know how much effort it would take, but I'd think you could pull some stats from the pidgin chat logs.... Rebecca J. Holz, Information Architecture Librarian Ebling Library for the Health Sciences Health Sciences Learning Center, Rm. 2375 750 Highland Ave. Madison, WI 53705-2221 phone: 608.262.2376 fax: 608.262.4732 [log in to unmask] [log in to unmask] http://ebling.library.wisc.edu/liaison/rholz/rebecca.cfm On Mon, Jan 3, 2011 at 9:48 AM, Jill Ellern <[log in to unmask]> wrote: > We are wondering if you all might have some experience with other chat > aggregators that work better then Pidgin? Digsby was recommended but I'm > wondering if there are others we should look at for the reference desk. > They are particularly looking at ones that help them with their stats on > sessions...Might you have any suggestions? > Thanks, Jill > > -- >