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Hi Laura: I started working with/for Library stuff in 1994. Been working on it more or less full-time now for nearly half that time. I moved from the IT department and became a library employee several years back. So...CS degree, no library education, but have picked a lot up over the years. One thing that's still not 100% clear to me is the relationship between the types of records. I sort of know how bib, authority, holdings, and item records relate to each other. What I would have found helpful a long time ago would be something like an entity-relationship diagram for these records, with decent text explanations. I could use that even today. Hmm. Perhaps also such a diagram+text for all the workflows in a library. Roy Zimmer Waldo Library Western Michigan University On 7/20/2011 12:04 PM, Laura Smart wrote: > Hi folks - > > What do you include in orientation when you hire a programmer > (excellent, experienced, of course), who isn't familiar with > library-land? MARC is a given, ditto the ILS, plus e-resource > management back end (OpenURL parsers, proxies and the like). From > those of you who came into libraries for other industries: what do > you wish you knew about libraries, library/info science, and library > operations when you began? I'm especially interested in anything which > gave you an "ah-ha!" moment when you were working with library data -- > the implicit things which didn't make sense until you knew why those > crazy librarians did things the way they did. Also - which resources > were particularly valuable to you as you gained familiarity with your > new environment? > > Your insight is deeply appreciated, > > Laura J. Smart > Metadata Services Manager, Caltech Library > [log in to unmask]@gmail.com