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Hi, Laura. Great question, and one that I have asked myself many times. It is sparsely populated, but there is a wiki page about this here: http://wiki.code4lib.org/index.php/A_Guide_for_the_Perplexed It would be a service to the community if you added any answers you find there. Bess On Jul 20, 2011, at 9:04 AM, Laura Smart wrote: > Hi folks - > > What do you include in orientation when you hire a programmer > (excellent, experienced, of course), who isn't familiar with > library-land? MARC is a given, ditto the ILS, plus e-resource > management back end (OpenURL parsers, proxies and the like). From > those of you who came into libraries for other industries: what do > you wish you knew about libraries, library/info science, and library > operations when you began? I'm especially interested in anything which > gave you an "ah-ha!" moment when you were working with library data -- > the implicit things which didn't make sense until you knew why those > crazy librarians did things the way they did. Also - which resources > were particularly valuable to you as you gained familiarity with your > new environment? > > Your insight is deeply appreciated, > > Laura J. Smart > Metadata Services Manager, Caltech Library > [log in to unmask]@gmail.com