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Cindy, I asked this same question a few months ago[1]. We've been working with our campus Enterprise Analytics group to help us prioritize what we to measure and develop a BI strategy. They use QlikView http://www.qlikview.com/ as their analysis tool of choice. I like the idea of possibly using the Metridoc project for harvesting and modeling the data. I'm not sure we have enough data or flux to warrant fully automating the harvesting. 1. See thread http:[log in to unmask] Jason >>> On 12/15/2011 at 08:54 AM, in message <[log in to unmask]>, Cindy Harper <[log in to unmask]> wrote: Are there any listservs, blogs, forums addressing data mining in libraries? I've taken some courses, and am now exploring software - I just tried our RapidMiner, which integrates with R and Weka, and has facility for data cleaning and storage. I'm interested to see if anyone is sharing their experiences with Business Analytics type products in libraries. Cindy Harper, Systems Librarian Colgate University Libraries [log in to unmask] 315-228-7363