The Ohio State University Libraries is seeking an innovative, service-oriented individual to join our infrastructure support team as a systems administration and integration coordinator.  If your skills and interests are a match for our position, we encourage you to apply!

 

SUMMARY OF DUTIES

Serves as a member of the Infrastructure Support Team, a service-oriented, team-based and results driven unit of the OSU Libraries (OSUL) IT Division, which designs and manages the desktop and server environments that support, enhance, and extend the mission of OSUL.

 

Works cooperatively with other OSUL IT teams and other internal/external teams (including OCIO) to investigate, plan, and coordinate the implementation, deployment, and support of library systems and applications, including those provided by external vendors, to meet the service needs of OSUL; designs server and storage architecture for the Libraries’ suite of applications and systems, and works to ensure high performance of the applications and systems.

 

Responsible for server hardware, OS administration (Linux), and systems management in cooperation with OSUL IT staff and OCIO staff; provides technical leadership for innovative data storage methods, technologies, and management; coordinates testing and deploys software to production systems, works closely with software developers to troubleshoot issues; provides scripting or light programming to automate server maintenance tasks.

 

Works within the framework of University OCIO security standards and guidelines. Responsible for server security, including managing systems access, deploying software patches, preventing break-ins and other security problems, ensuring servers meet university security standards, monitoring logs, and advising developers on application security; manages OSUL Shibboleth services.

 

Creates and maintains detailed documentation for library systems and software in order to ensure ongoing support; develops detailed project documents with clear deliverables and timelines, and ensures timely completion of deliverables.

 

Performs high-level troubleshooting and responds to evening, weekend and holiday emergency service calls when on-call.

 

EXPERIENCE (REQUIRED)

Demonstrated experience with Linux (RedHat rel. 5 +), server management (physical and virtual), patch management, Apache webserver, TomCat, PHP, Shibboleth, log monitoring for security and performance issues, hardware specification development and vendor communication, storage system management. Work experience in an academic library or university. Demonstrated strong analytical and problem solving skills, attention to detail; excellent interpersonal, oral and written communication and collaboration skills; flexibility to work in a dynamic and evolving area both independently and as part of a team; desire and ability to explore and implement new technologies quickly; demonstrated understanding of complex interconnections between IT systems.

 

EXPERIENCE (DESIRED)

Knowledge of library processes and procedures; in-depth knowledge of and/or expertise in systems such as III Millennium, ILLiad, and other library systems. Experience with coordinating software / system testing and deployment. Demonstrated understanding of security issues, firewalls, and overall network architecture to support server administration. Experience with open source software, especially related to academic application development. Experience working with an incident management system to track all issues and resolutions. Demonstrated ability to take initiative to improve current services offered by the organization and to document procedures.

 

EDUCATION

Bachelor's Degree in computer & information science or an equivalent combination of education and experience.

 

For more information, see http://library.osu.edu/about/jobs/staff .

Applications will be accepted through January 15, 2012 using the University’s online jobs site at http://jobs.osu.edu . 

For questions, please contact:

Greg Newman

Human Resources

The Ohio State University Libraries

1858 Neil Avenue Mall

Columbus, OH 43210

614-247-8887 / [log in to unmask]

 

Founded in 1870, The Ohio State University is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 56,000 students enrolled at its main Columbus campus, 14 colleges and 175 majors, the university offers its students exceptional breadth and depth of opportunity in the liberal arts, the sciences and the professions. A national research powerhouse, the university ranks 13th among all universities in research expenditures and a remarkable second place when it comes to industry-sponsored research.

 

 

Beth

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Beth Forrest Warner

Associate Director for Information Technology

University Libraries

The Ohio State University

305K Thompson Library

1858 Neil Avenue Mall

Columbus, OH  43210

 

614.292.6864 (office)

785.766.3681 (cell)

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