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Thank you for your help.  But, there appears to be another problem.  The
main landing page is on www.library.yale.edu, but almost every link of
that page goes to resources.library.yale.edu.  Right now, I am seeing a
98% drop-off from the home page.  It looks like Google is not tracking the
visit across the sub-domains.

Is there a way to fix this?

-- 
Clayton "Andrew" Predmore
Manager, Web Operations
Yale University Library
[log in to unmask]






On 2/6/12 3:10 PM, "BRIAN TINGLE" <[log in to unmask]> wrote:

>This can be really tricky to get right when you have a more complicated
>site with lots of domains.  Since you are all on .yale.edu it should be
>easier than crossing .cdlib.org to .universityofcalifornia.edu.  If I
>understand correctly, you should be able to
>_gaq.push(['_setDomainName', '.yale.edu']); on every page and it should
>work.
>
>http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html#do
>mainSubDomains 
>
>This debugging plugin for chrome is pretty useful
>
>https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna
>
>It will help you confirm what is getting sent to google.
>
>-- Brian
>
>On Feb 6, 2012, at 11:53 AM, Predmore, Andrew wrote:
>
>> I have been tasked with updating the Analytics for the Yale University
>>Library, and I am having quite a bit of trouble.
>> 
>> Specifically, I was hoping to only track domain names that included
>>library.yale.edu, like www.library.yale.edu,
>>resources.library.yale.edu, but the instructions don't seem to cover
>>sub-sub-domains like this.
>> 
>> Also, I was hoping to set up a profile/filter that would show me the
>>sub-domains in the reports.  Again, I followed the directions but I am
>>not getting any results.  Well, that's not entirely true the reports are
>>showing about 30 visitors a day (and no page hits, how is that
>>possible?).  The main profile is showing 5,000  10,000 visitors day.
>> 
>> Does anyone have experience with this that could help me out?  Maybe
>>there is even someone from Google at the conference?
>> 
>> --
>> Clayton "Andrew" Predmore
>> Manager, Web Operations
>> Yale University Library
>> [log in to unmask]<mailto:[log in to unmask]>