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This can be really tricky to get right when you have a more complicated site with lots of domains. Since you are all on .yale.edu it should be easier than crossing .cdlib.org to .universityofcalifornia.edu. If I understand correctly, you should be able to _gaq.push(['_setDomainName', '.yale.edu']); on every page and it should work. http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html#domainSubDomains This debugging plugin for chrome is pretty useful https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna It will help you confirm what is getting sent to google. -- Brian On Feb 6, 2012, at 11:53 AM, Predmore, Andrew wrote: > I have been tasked with updating the Analytics for the Yale University Library, and I am having quite a bit of trouble. > > Specifically, I was hoping to only track domain names that included library.yale.edu, like www.library.yale.edu, resources.library.yale.edu, but the instructions don't seem to cover sub-sub-domains like this. > > Also, I was hoping to set up a profile/filter that would show me the sub-domains in the reports. Again, I followed the directions but I am not getting any results. Well, that's not entirely true the reports are showing about 30 visitors a day (and no page hits, how is that possible?). The main profile is showing 5,000 – 10,000 visitors day. > > Does anyone have experience with this that could help me out? Maybe there is even someone from Google at the conference? > > -- > Clayton "Andrew" Predmore > Manager, Web Operations > Yale University Library > [log in to unmask]<mailto:[log in to unmask]>