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Hi Kevin, We used an organisation called Akendi ( http://www.akendi.com/usability-ucd-user-centered-design/usability-testing-company.php ) for our web re-design. The experience was very positive - they not only did the usability, but committed to a significant amount of skills & knowledge transfer. They were very thorough - no cookie cutter approach - and took care to really understand out business (a Provincial (aka State) Legislature). I'd be happy to discuss further. Peter > -----Original Message----- > From: Code for Libraries [mailto:[log in to unmask]] On > Behalf Of Kevin Reiss > Sent: January 18, 2013 4:26 PM > To: [log in to unmask] > Subject: [CODE4LIB] Web Usability Consultant > > Hi, > > We are in the process of putting together a plan to conduct a > comprehensive usability study for our web content and > services. I was wondering if anyone on the list who has > worked with a usability consultant or firm that they've had a > positive experience with would be willing to pass on a > recommendation. > > > Thanks, > > Kevin Reiss > Web Developer > Princeton University Library >