The University of the Pacific seeks a forward-thinking, innovative, results-
oriented leader for the position of Head, Systems & Technology Applications.
Reporting to the Assistant Dean of the University Library, this position is
responsible for the overall coordination of systems and technology
applications services for the University of the Pacific University Library.
This position blends a user-oriented approach with a commitment to exploration
of new technologies to support a variety of service platforms and applications
and to develop and expand the University Library's systems and technology
applications program. As part of the Access & Discovery Services Division of
the University Library, the Systems & Technology Applications Unit supports
the University Library's network infrastructure, staff and public computer
equipment and software, databases and applications, the University Library's
discovery service (POUNCE), online catalog (PacifiCat), digital collections,
and web environment as well as the Information Commons and the Multimedia


• Develops and implements the overall direction and resulting priorities,
goals, and objectives for University Library systems and technology services
in consultation with University Library Administration;

• Actively participates in the development of the University Library's online
presence and the electronic services and applications that extend University
Library information services, and research assistance beyond the physical

• Provides leadership and direction for all aspects (public and technical) of
the University Library's Information Commons and Multimedia Studio programs;

• Manages 3 full-time employees by providing supervision, mentoring, and
training to maintain a competent and productive staff, working closely with
University Library departments and programs to manage staff policies and
procedures related to technology within the University Library;

• Actively maintains current knowledge and expertise in information technology
trends and cultivates an understanding of the strategic role of information
technology within academic libraries;

• Working with the Assistant Dean, develops and implements the unit's
strategic plan and is responsible for the planning and management of the
University Library's technology budget;

• Collaboratively develops strategies and implements and supports projects
that advance the creation and integration of online information services and
digital collections to meet the academic and research needs of University
students, faculty and staff;

• Serves as the University Library liaison to and, establishes and maintains
effective partnerships with, the University Office of Information Technology
(OIT) and the information technology staff across the University's three
campuses to ensure successful integration and utilization of University
technology in the University Library;

• Supports University Library staff use of campus central information
technology resources (email, Outlook Calendar, etc.) by monitoring
functionality, assisting with problem reports, and providing feedback to OIT
and other campus resource support groups as needed;

• Collaborates and actively participates in local, regional, national, or
international organizations regarding related issues;

• Serves on/participates in University and University Library committees, task
forces, and teams as appropriate;

• Engages in scholarly/creative/professional activity as appropriate.

Requirements :


• ALA-accredited master's degree in library or information science or
demonstrated equivalent gained through experience in an academic library;

• Minimum of three years significant and progressively responsible management
experience in an academic library in a technical setting;

• Substantial knowledge and experience with integrated library systems (ILS);

• Experience planning, implementing, managing and supporting online services
and collections including Open URL resolvers, institutional repositories,
electronic resource management systems, OCLC and resource sharing systems;

• Working knowledge of PC and Macintosh desktop and network operating systems,
including familiarity with server administration, Unix/Linux, Oracle and SQL
database environments;

• Commitment to providing high-quality information technology services within
a flexible and continually evolving academic library environment;

• Demonstrated experience with mobile devices, social networking, and other
new technology applications and their use and potential for the delivery of
library resources and services;

• Successful supervisory experience as evidenced by in-depth knowledge and
understanding of technical staff supervision, demonstrated success in
effective leadership, and the ability to promote teamwork and professional

• Ability to manage time and multiple projects in a changing environment with
a positive, flexible, and innovative attitude as evidenced by creative
problem-solving skills, excellent organizational, interpersonal and
communication skills, and the ability to work cooperatively and foster

• Demonstrated capacity to work effectively in a multicultural setting and a
deep commitment to supporting and promoting diversity.


• Experience with the Aleph ILS, ILLiad, or EBSCO products and services;

• Experience with cloud-based computing solutions and services, content
management systems, LDAP and/or remote patron authentication (EZProxy);

• Demonstrated knowledge and skill of a programming language (Java, PHP, Perl,

• Experience in web design and/or web application development.


Self-assurance and flexibility to find one's feet quickly and keep one's
balance performing a wide range of activities. Someone will be happiest at the
University of the Pacific and at the University Library if they are an
energetic, committed pitcher-in; if they do not wait for others to define
their role, stand on ceremony, or assume a strict construction of their
responsibilities; and if they have a broad range of intellectual interests.

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