On that front, I highly recommend the book Remote Research by Nate Bolt. http://rosenfeldmedia.com/books/remote-research/ -Sean ________________________________________ From: Code for Libraries [[log in to unmask]] on behalf of Taylor, Nicholas A. [[log in to unmask]] Sent: Friday, February 01, 2013 10:51 AM To: [log in to unmask] Subject: Re: [CODE4LIB] usability testing software Hi Nate (et al), on the server side, you might also take a look at the open source ClickHeat [1], which creates a visual heatmap of clicks on an HTML page. ~Nicholas __ Nicholas Taylor Data Specialist Library of Congress Web Archiving http://www.loc.gov/webarchiving/ [log in to unmask] [1] http://www.labsmedia.com/clickheat/index.html