Under the direction of the Manager of Technical and Digital Services, position
supports the operations of technical and digital services and management of
electronic resources in the integrated library system and the web.
Collaborates with Subject Specialists on electronic collection development.
Supports the Systems Librarian and administers the development and maintenance
of the Library web site.

Major Responsibilities

• Coordinate and work closely with the Systems Librarian to support and
administer the work associated with the integrated library system to include
performing tasks, creating documentation, and maintaining files.

Manage electronic journals within the integrated library system including
generating reports to identify and remove duplicate records and recommend

Monitor the library website, implement regular updates, and recommend

Coordinate with KAUST IT to maintain the library AV and lab equipment. Train
others, troubleshoot, and recommend enhancements as needed.

Organize and manage projects assigned by the manager in the areas of knowledge
management and faculty profiling.

Generate monthly statistical reports on system usage to include cataloging,
circulation, acquisition, etc.

Assist manager with reports including searching and ordering statistics.

Recommend, develop, and implement policies, standards, goals, and procedures
to meet objectives and to continuously improve workflow in technical and
digital services.

Provide back up in technical services and general Library activities including
cataloging, Information desk, and shelf maintenance.

Maintain statistics and contribute to creating accurate and timely reports and

Develop and deliver training to Library staff as needed.

Participate in training/development activities and workshops to enhance skills
and competencies.

Organization: Education

Division: Libraries

Technical Skills

• Familiar with integrated library systems.

Demonstrated skills analyzing problems and performing multiple tasks.

Demonstrated skill with MS Office.

Experience with advanced spreadsheets preferred.

Non-Technical Skills or Attributes

• Demonstrated customer service skills including experience interacting with a
diverse population including faculty, researchers, graduate students, fellow
library staff, campus administrative staff, and vendors.

Demonstrated flexibility to work a variety of operational areas and a variety
of hours that may include evening and weekends.

Able to continuously learn and acquire basic knowledge or library resources
and services, computers, and information technology, internet searching,
sources, and office tools and software.

Reliable and dependable in attendance and completing assignments.

Attention to detail and able to consistently follow instructions and

Able to work independently and as part of a team to produce results solve
problems, initiate ideas and projects.

Excellent communication and interpersonal skills required.

Fluent reading and speaking in English.

Required Education

• BA/BS degree required in Computer Science or related field. Master's degree

Required Experience

Minimum 3 years experience in a professional office environment providing
customer service and /or administrative support services.

Experience in a library environment preferred.

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