Ex Libris (Australia) is seeking a Solution Architect to serve as a product
expert in the company's new unified resource management system, Alma, and
Primo, our resource discovery platform.
Reporting to the Director of Sales ANZ, the Solution Architect works closely
with Sales team to understand the customer's needs and deliver compelling
product demonstrations. The Solution Architect will accompany the Sales team
on customer visits; provide consultation to account managers and prospective
customers, via the telephone, email or webinar; and assist with RFP responses.
The Solution Architect will attend all ANZ conference events, customer user
group meetings, and APAC sales meetings.

Responsibilities include:

  * Lead Pre-Sales activities in ANZ region;
  * Regular meetings with customers, delivering high quality solution & product education sessions and demonstrations;
  * Hold product knowhow and expertise in Alma and Primo;
  * Work with Director of Sales ANZ and the sales team in the region on key accounts sales opportunities;
  * Work with the EXL HQ teams on various regional development projects;
  * Lead competitors and market analysis;
  * Participate and lead EXL participation in marketing events in Australia & New Zealand


  * Proven presentation experience
  * Proven experience in planning and delivering presentations
  * Hands-on, functional experience with library systems
  * Strong technical skills; basic HTML/CSS is helpful
  * Knowledge of current and evolving library practices and trends
  * Ability to communicate professionally in written responses to emails, RFPs, and webinars
  * MLIS degree or equivalent (desirable)
  * The position requires up to 50% travel


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