Job ID: 15986

Location: Vancouver - Point Grey Campus

Employment Group: Management&Professional (AAPS)

Job Category: Information Systems & Tech

Classification Title: Info.Sytems&Technlgy, Level D

Business Title: Programmer/Analyst

Department: Library - Info Sys & Tech Div

Salary: $68,731.00 - $85,915.00 (Annual)

Full/Part Time: Full-Time

Desired Start Date: 2013/08/01

Job End Date: 2015/07/31

Funding Type: Budget Funded

Closing Date: 2013/07/14

Available Openings: 1

Job Summary

The Programmer Analyst designs computer application solutions for existing
complex or campus-wide computer systems.

Responsible for analysing requirements, designing, programming and driving the
implementation of new systems and maintaining a variety of automated systems
(both vendor-supplied and locally developed) that support key projects (course
reserves and other externally funded projects such as the BC Bibliography
extension project, the BC Historical Newspapers extension project, the
Chung/Canadian Pacific project, and the West Beyond the West portal) and, as
necessary, numerous major online applications (Acquisitions, Cataloguing,
Circulation, Public Access, eResource Management and others) used throughout
the UBC Library. This includes providing on-going operational and
troubleshooting support required for these automated systems and all
associated equipment and communications networks.

Organizational Status

Reports to the Systems Librarian (Programming and Web Services Manager).
Assists, and may oversee, other departmental staff in all areas of computer
related questions and problems. Works with other staff within the UBC Library
and from other UBC faculties or departments.

Work Performed

1. Identify technology and solutions and leads the design and development of
Digital Library systems to enhance access to & promote usage of both physical
and electronic resources, with a focus on the Library's course reserves system
and externally funded projects such as the BC Bibliography extension project,
the BC Historical Newspapers extension project, the Chung/Canadian Pacific
project, and the West Beyond the West portal

2. Using a variety of vendor-supplied, in-house and other systems development
tools, develops, implements, and provides support for automated library
applications such as

- Course Reserves system  
- Digital Library systems  
- Integrated Library system  
- Remote Access systems  
- Inter-library Loan system  
2.1. For vendor-supplied systems: identifies and clarifies user requirements,
best map users requirements with functionalities provided by the systems to
fully leverage on the application system and available technology. Works with
vendor to establish server requirements and configures basic operating system
environment and application level parameters; and, if necessary or
appropriate, undertakes some development and programming using available
programming tools and interfaces.

2.2. For locally developed systems: identifies and clarifies user
requirements; develops overall systems design and detailed specifications,
taking into consideration interface requirements to existing applications and
the overall Library Systems Framework; and uses it to program and prototype
applications using standard programming languages such as C++, Java, PHP,
Perl, Ruby on Rails, or Python; XSL/XML, MySQL, Oracle, SQL Server and other
RDMS products; Web-related packages; and vendor-supplied and in-house
development tools.

2.3. Tests, debugs and refines applications; converts and loads data files;
and prepares necessary systems documentation. This is often an iterative
process that requires frequent consultation and collaboration with other UBC
Library staff.

3. Provides ongoing operational support for all automated systems in use on
campus and at off-campus locations of the UBC Library. This includes:

3.1. Regular production activities such as establishing, submitting and
monitoring batch/background jobs (products, backups, file transfers, database
updates, etc);

3.2. Working with UBC IT to keep online systems, equipment and communications
networks up and operational at all times; diagnosing hardware problems and
swapping equipment when appropriate.

3.3. Installing, evaluating, and testing new versions of vendor supplied

3.4. Resolving, reporting and/or referring problems to appropriate parties in
the UBC Library, vendor representatives, UBC IT, or elsewhere for resolution.
The latter includes software, equipment, communications network, and
information services suppliers.

4. Participates in the evaluation, procurement, testing, installation and
administration of computer and communications equipment.

4.1. Preparing equipment specifications and, when appropriate, more extensive
procurement documents such as Requests for Quotations (RFQ); obtaining
quotations and other information from vendors or suppliers; evaluating and
selecting the most suitable equipment; preparing and submitting requests for
P.O's or requisitions to Library's Financial Manager. This work is often done
in conjunction with the UBC Purchasing Dept. and requires extensive contact
with external vendors and suppliers

4.2. Installation and testing activities include the loading and configuration
of operating system and application software; installing user and other
application programs; establishing the necessary communications network
connections; and testing all hardware and software components to ensure that
everything is functioning correctly. This work often requires scheduling and
coordination with other staff in the UBC Library and with various groups at
UBC IT Services and elsewhere.

5. Conduct Capacity Monitoring and Planning to ensure optimum performance of
library systems

6. Maintains up-to-date knowledge of current information technology techniques
and tools, especially as they apply to automated library systems.

7. Performs other related duties as required.

Supervision Received

Position is accountable to the Systems Librarian (Programming and Web Services
Manager) and the Associate University Librarian, Library Systems & Information
Technology. Receives supervision, general objectives, and direction from the
Systems Librarian (Programming and Web Services Manager).

Supervision Given

Provides systems consulting assistance, advice and direction to other LSIT
staff and provides general consulting support to other UBC Library staff and
users of the Library's automated systems.

Consequence of Error/Judgement

Work is given in terms of project plan or general objectives to carry through
to completion. Work is assessed through regular meetings and informal
discussions. The position is expected to apply considerable technical
expertise and judgment in making recommendations and/or decisions on a wide
range of technical and systems-related aspects of their work. The position is
expected to work either independently or in conjunction with other systems
staff depending on the nature or complexity of any given task or project.

Errors in judgement and decisions will result in an adverse impact on the
design, maintenance, sustainability and effective operations of campus-wide
library systems. Inability to completes assignments and projects in a balanced
manner and on time will adversely impact the delivery of library services and
hence, the reputation of UBC Library. Inability to align work plan with the
Library Strategic Plan and Vision and inability to work within the Library
policies and procedures will cause inefficient use of both human and financial
resources. Inability to educate users, get their support and promote usage
will adversely impact the successful delivery of Library new IT systems and
services. Inability to keep up with emerging technology will cause serious
setbacks in the Library's leadership position in the deployment of technology.


Undergraduate degree in a relevant
discipline. A minimum
of 5 years of experience, in-depth knowledge of applications and the business
requirements supporting them or the equivalent combination of education and
experience. Experience with the development, operation and
maintenance of major online applications.

Familiarity with, or work experience in, libraries and/or automated library
systems is desirable. Ability to create accurate, clear,
and comprehensive software documentation. Ability to work at an advanced level
with programming languages (C++, Perl, PHP, Java, Ruby on Rails, Python),
XSL/XML, current operating systems (Unix including SOLARIS, LINUX, Windows),
database management systems (Oracle, SQL Server), communications networks
(TCP/IP), and related utility programs. Ability to communicate effectively
verbally and in writing. Ability to develop and maintain cooperative and
productive working relationships. Ability to deal with a diversity of people
in a calm, courteous, and effective manner. Ability to adapt to changing
priorities and work effectively under pressure to meet deadlines. Ability to
work effectively independently and in a team environment. Ability to keep
abreast of current developments and trends in the field of information

UBC hires on the basis of merit and is committed to employment equity. All
qualified persons are encouraged to apply. We especially welcome applications
from members of visible minority groups, women, Aboriginal persons, persons
with disabilities, persons of minority sexual orientations and gender
identities, and others with the skills and knowledge to engage productively
with diverse communities. Canadians and permanent residents of Canada will be
given priority.

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