The Information Services Division is looking for a forward thinking, service
oriented and motivated individual to work in a collaborative team.

This person will:

  * Provide assistance in the areas of computing, networking, media and traditional reference services.
  * Provide reference and helpdesk support/first-tier technology support to students, faculty and staff.
  * Participate in library and technology instruction while actively leading and guiding the efficiency and user-oriented attitude of the Information Desk.
  * Serve as library liaison to academic departments.
  * Resolve basic questions from users regarding software products (Microsoft Office, etc.), and the campus network.
  * Refer requests requiring further assistance to appropriate Information Services specialists.
  * Maintain online documentation, the information Services Website, and the Information Services management ticket knowledgebase and reports.
  * Monitor the Information Commons and assist students, faculty and staff.

  * Masters of Library Science required from an American Library Association (ALA) accredited institution.
  * Minimum of 3 years professional library experience, preferably in an academic setting.
  * Experience with first-tier information technology support required.
  * Excellent interpersonal, communication, organization, and analytic skills.
  * Ability to work creatively, collaboratively and effectively both as a team member and independently.
  * Skill in the use of library components (including instruction), technology and web applications.
  * Must have experience with integrating new technologies into the delivery of information systems and with technology support.
  * Facility with integrated library systems, learning management systems, and/or web content management systems preferred.
  * Must be able to work evening and weekend hours as necessary.
Rhodes offers an excellent benefits package and a great working environment.
For a complete job description and to apply online, please visit
[]( We are an equal opportunity
employer committed to diversity in the workforce. For more information about
Rhodes please visit our web site at [](

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