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The Information Services Division is looking for a forward thinking, service oriented and motivated individual to work in a collaborative team. This person will: * Provide assistance in the areas of computing, networking, media and traditional reference services. * Provide reference and helpdesk support/first-tier technology support to students, faculty and staff. * Participate in library and technology instruction while actively leading and guiding the efficiency and user-oriented attitude of the Information Desk. * Serve as library liaison to academic departments. * Resolve basic questions from users regarding software products (Microsoft Office, etc.), and the campus network. * Refer requests requiring further assistance to appropriate Information Services specialists. * Maintain online documentation, the information Services Website, and the Information Services management ticket knowledgebase and reports. * Monitor the Information Commons and assist students, faculty and staff. **Requirements** * Masters of Library Science required from an American Library Association (ALA) accredited institution. * Minimum of 3 years professional library experience, preferably in an academic setting. * Experience with first-tier information technology support required. * Excellent interpersonal, communication, organization, and analytic skills. * Ability to work creatively, collaboratively and effectively both as a team member and independently. * Skill in the use of library components (including instruction), technology and web applications. * Must have experience with integrating new technologies into the delivery of information systems and with technology support. * Facility with integrated library systems, learning management systems, and/or web content management systems preferred. * Must be able to work evening and weekend hours as necessary. Rhodes offers an excellent benefits package and a great working environment. For a complete job description and to apply online, please visit [http://jobs.rhodes.edu](http://jobs.rhodes.edu). We are an equal opportunity employer committed to diversity in the workforce. For more information about Rhodes please visit our web site at [www.rhodes.edu](http://www.rhodes.edu). Brought to you by code4lib jobs: http://jobs.code4lib.org/job/9717/