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Senior Systems Administrator ProQuest Ann Arbor ProQuest is seeking a Sr. Systems Administrator. The Senior Systems Administrator in the ProQuest Cloud and Virtual Infrastructure Engineering team is responsible for hands-on design and development of infrastructure components and deployment tools for ProQuest's products in both on-premise VMware infrastructure as well as Amazon AWS. This role is expected to participate in the planning and development of software products, infrastructure, and tooling. This position also provides onsite and on-call support (up to 24x7) of all aspects of the supported IT systems in a mission-critical, revenue generating, and multi-million dollar operating environment. The incumbent has full responsibility and authority to resolve complex system problems from the identification of the problem through its final resolution. Some of what you'll be doing: Guarantees the availability and efficiency of ProQuest's Virtual and Cloud infrastructure. Possess the ability to work under pressure and during "off-hours" to resolve technical problems, which result in system downtime or degraded service. Support and enhance the virtualization, converged infrastructures, and Cloud deployments supporting ProQuest's online systems including VMware vSphere 4/5, Cisco UCS, and Amazon AWS Develop standards, architectures, and procedures to support the utilization of Cloud infrastructure services to augment ProQuest's capabilities. Must be an independent, self-motivated, detailed oriented and highly organized individual with strong research and problem solving skills capable of managing multiple complex tasks and quickly adapting to changing priorities Proactively develop automated procedures for the ongoing support of systems including any training and support necessary to turn these procedures over to other teams for ongoing fulfillment Monitor systems to insure that automated and manual activities complete successfully, perform planned and unplanned changes in the production environment, provide support for after hours maintenance activities in the production environment. Lead or work as a technical member of project teams which will recommend the proper course of action for the proactive fulfillment of ProQuest's current and future business system's needs Manage the relationship between vendor Technical Staff and ProQuest Work with vendors and other IT groups to resolve issues What you'll need to be successful: 6+ years experience supporting and managing changes in a 24x7 online production environment. 6+ years experience in supporting UNIX Systems (Solaris, RedHat Linux). Demonstrated knowledge of all of the following: Virtualization, TCP/IP, NFS, SAN Storage, troubleshooting multitiered client server systems (preferably centric around VMware, HP Proliant and Cisco UCS servers). Direct experience engineering, managing, and supporting Virtualized infrastructures such as VMware, Xen, KVM, or Amazon AWS. Extensive experience developing infrastructure automation tools and processes. Experience with Puppet, Chef, or other configuration management and deployment tools Experience architecting and supporting applications on public cloud providers such as Amazon AWS. Programming and Shell scripting skills: (Some or all) Python, Ruby, PERL, ksh, bash, csh, C/C++ Experience managing or working on large projects including large shifts in technology. Ability to clearly communicate complex issues, problems and ideas to team members and external department customers Familiarity with the components that comprise an online service infrastructure including UNIX and Windows servers, hubs, routers, data circuits and applications. 2+ years' experience providing 24 x 7 on-call support for highly complex distributed systems consisting of application, relational databases, multiple servers and network components Excellent problem solving and fault diagnosis skills, especially for large complex systems. Ability to work independently and in a team environment generating trust and building alliances with co-workers. Ability to work well under critical time constraints and pressure. Excellent interpersonal and communications skills. Ability to coordinate and prioritize many simultaneous projects and interrupt driven activity simultaneously. Ability to work effectively across department boundaries Ability to demonstrate high integrity and excellent judgment. Ability to assess risk and make timely decisions. Previous experience in a 24 x 7 support pager rotation Bonus Points! Professional certification with RedHat, VMware, HP Proliant, Cisco UCS Go tohttp://www.proquest.com/en- US/aboutus/careers/careers.shtml to apply directly. Here's what you want to know about ProQuest: Fantastic people: Where smart is the norm and unique is welcome Fun location: Restaurants all around, within walking distance to Briarwood Mall, and approximately 3 miles from Downtown Ann Arbor. Great benefits: On-site events, flexible scheduling and wellness programs, plus Bike to work benefits. Awesome office environment: Nice office, jeans are the norm and unlimited complimentary coffee and tea for the caffeine craved Amazing company: Annual compensation reviews, generous bonuses, along with being voted as one of the Top Places to Work by Detroit Free Press, three years in a row! About ProQuest ProQuest connects people with vetted, reliable information. We provide seamless access to and navigation of more than 125 billion digital pages of the world's scholarship, delivering it to the desktop and into the workflow of serious researchers in multiple fields, from arts, literature, and social science to general reference, business, science, technology, and medicine. The company is currently rolling out the all-new ProQuest® platform, which moves beyond navigation to empower researchers to use, create, and share content-- accelerating research productivity. If this position isn't quite your fit, check out our other positions posted on our "Career" page under About Us. ProQuest's corporate office is located in Ann Arbor, MI. www.Proquest.com Brought to you by code4lib jobs: http://jobs.code4lib.org/job/11716/