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You should check out SMT2: http://smt.speedzinemedia.com/features.php It's a tiny application that you put on your web server that records the mouse clicks of user sessions and allows you to replay them any time. It took me about 30 minutes to get up and running. Also, it's free. If you want full video recordings, you could just use Fraps: http://www.fraps.com/. It's designed for recording PC games, but it works for browsers or anything else you want. Just stick it on a computer, and have people do your usability tests. Very easy to use and only $37 for a full license. You can spend tons of money on this sort of thing, but honestly you can get just as much use out of the free stuff. Josh Welker -----Original Message----- From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Matt Connolly Sent: Friday, February 28, 2014 6:09 AM To: [log in to unmask] Subject: Re: [CODE4LIB] Screencasting Usability Studies We use this approach as well here at Cornell. Our usability group has tried a variety of techniques, including using Morae and writing detailed reports for clients, but having clients observe live from a remote location seems to engage them more. It's become a popular means of testing. One note, though: this method gets called "discount" usability testing, but we found that label to be very inaccurate! We call it "raw" usability instead, which I think better describes the unprocessed flow of information from tester to client. By the way, we also use Macs for most of our testing, and I don't think that it's led to inordinate amounts of confusion. I would recommend running tests in Firefox or Chrome, though, and not Safari. And on a laptop, definitely plug in a mouse so that testers don't have to rely on the trackpad! - Matt -------- Matt Connolly Application Developer, CUL-IT Cornell University Library 218 Olin Library | Ithaca, NY 14853 (607) 256-4209 On Feb 28, 2014, at 6:06 AM, Nadaleen F Tempelman-Kluit <[log in to unmask]> wrote: > Ronan- > That's exactly what we do here at NYU Libraries and it works really well. > We have observers in another room taking notes in real time as the > tests are in progress in another part of the library, using GoToMeeting. > Let me know if you want more details. > > > On Fri, Feb 28, 2014 at 2:14 AM, Ronan McHugh <[log in to unmask]> wrote: > >> Steve Krug recommends GoToMeeting in his book (Rocket Surgery Made Easy). >> They've got a 30 day free trial so we're going to try it out next >> week on some of our colleagues to see if it's worth the price. >> Basically what we want is the ability to capture the screen and sound >> and to play this live for the developers in another room, so that we >> can all observe together. I looked at Silverback, but I think getting >> users to do a usability test on an unfamiliar device (i.e. a Mac) can only lead to problems and confusion. >> I'll let you know how we get on. >> >> Cheers, >> >> Ronan McHugh >> Software Developer >> Royal Library of Denmark >> > > > > -- > Nadaleen Tempelman-Kluit > Head, User Experience (UX) Department > Bobst Library, New York University > [log in to unmask] > (212) 998-2469 > Sign up to help us test our interfaces & get an iTunes gift card! > <https://library.nyu.edu/ux/>