Integrated Library System (ILS) Analyst
The Public Library of Cincinnati and Hamilton County

 The Public Library of Cincinnati & Hamilton County is
inviting applications for the position of ILS Analyst within its four-member
ILS Department.

Interested applicants should apply online at

Integrated Library System (ILS) Analyst

Tracking Code


Job Description

• Performs ongoing development and support for the integrated library system
(ILS) including: analyzing processes, problem resolution, recommending
solutions, system testing, and implementing service changes.

• Works with library staff to determine system customizations and workflows
based on customer needs and process improvement. Makes new recommendations or
modifies existing configurations based on analysis and decision-making to
ensure the effective delivery of library services.

• Troubleshoots and/or develops interfaces for the integration of system data
with third-party or locally developed application systems.

• Creates reports of system data, performs integrity checks on system
functions, and safeguards quality of system data.

• Leads projects utilizing standard project management skills: work plans,
charters, risk management, budget management, conducting meetings,
documentation, etc.

• Develops specifications for systems including: system narratives, data
elements, data gathering and verification techniques/methods, accounting and
auditing controls, block diagrams, flow charts, decision tables, input-output
requirements, etc.

• Works with software vendor to ensure problems are reported and solutions are
being actively sought.

• Writes status reports, problem reports, procedures, and detailed
documentation of system processes.

• Cooperates with team members to resolve problems and achieve goals.

• Effectively presents ideas and acts as a facilitator for staff committees to
monitor and provide feedback on the ILS.

• Provides Computer Services Help Desk Support for ILS issues as needed.

• Regular and reliable attendance is required.

Required Skills

• Two or more years' experience in systems analysis, design, testing, and

• Evidence of advanced analytical and problem-solving skills to construct
logical and innovative solutions to complex technical problems.

• Self-starter with an intellectual curiosity to investigate new solutions on

• Knowledge of database architecture, record structure, and Boolean logic in
creating queries.

• Ability to effectively manage multiple projects concurrently.

• Demonstrated ability to work both independently and in a team environment.

• Effective oral and written communication skills with a customer service
focus, including the ability to communicate with staff having a wide range of
technical abilities.

• Strong attention to detail and organizational/project management skills.

• Demonstrated knowledge and understanding of library principles, practices,
and techniques.

• Evidence of creative contributions and accomplishments.

Preferred Qualifications:

• Experience administering an integrated library system, preferably Innovative
Interfaces Sierra, and web discovery platforms.

• Experience with relational database querying (SQL) and standard web
technologies (HTML/CSS/XML/JavaScript).

• Project management experience or leadership experience within a committee

• Knowledge of specific library functions and bibliographic/MARC record

• Proven expertise and advanced troubleshooting experience in supporting the
library functions of circulation, cataloging, acquisitions, serials, and
associated public-facing discovery products.

Job Location

Cincinnati, Ohio, United States

Position Type



Bachelor's Degree in Information Systems or an equivalent combination of
education and experience. MLS is desirable.


40 Hours per week, including weekends and evenings.


Grade K: $51,604.80 - $77,396.80 per year

Questions may be addressed to:

Vicki Meehan, ILS Manager

[log in to unmask]

Do not send applications to this address. Applications will be accepted only
via the library's online job application system accessed via

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