Yes, Andromeda is right; I meant reasonable size tests (3 users), done often (the gold standard is "monthly," as I understand it), but giving the whole library the chance to view them in real time, remotely, then to discuss solutions--and I was saying that isn't something I was convinced would work for my library. I apologize for being unclear. While I'm writing to the list anyway... *Erin White took really good notes on today's UX break-out session discussion*: http://wiki.code4lib.org/index.php/2014_Breakout_II_(Wednesday)#UX And here are the notes from yesterday, mostly about the UX problems libraries are having, also by Erin: http://wiki.code4lib.org/index.php/2014_Breakout_I_(Tuesday)#User_Experience -- Coral Sheldon-Hess http://sheldon-hess.org/coral @web_kunoichi