Desktop and Device Administrator
Skokie Public Library

This position is responsible for the administration and
maintenance of the 400 Library desktop computers, laptops, tablets, and mobile
devices. Responsibilities will include establishing and enforcing best
practices, and for managing all day to day desktop and device provisioning and
maintenance activities, which include computer imaging, workstation and device
security, software distribution and application management, patch management,
and maintaining asset inventories.

Required Education/Experience:

Bachelor's degree in Computer Science or related field is preferred, or a
combination of education and equivalent experience

At least 3 years related work experience

Required Skills:

In-depth knowledge of modern Windows desktop operating systems

Experience with Microsoft domain technologies

The ability to write scripts in the Windows environment

Excellent problem-solving, analytical skills

Ability to work independently, under deadlines, with minimal supervision

Quality focused with a positive customer service and team attitude

Excellent organizational, written, and verbal communication skills

Preferred Skills:

Experience managing hardware/software in a public environment

Experience with Mac OSX, iOS and Android operating systems

Experience working in a dual authentication environment (Active Directory &
Open Directory)

Experience with Windows zero/lite touch deployment strategies

Knowledge of or experience with VDI, Terminal Services, UEM, and/or
application virtualization

Knowledge of or experience with client management tools such as SCCM, Kace,
Altirs, etc.


Build, support and maintain the infrastructures required to manage Windows
(85%), OSX (5%), and iOS (10%) desktops and devices

Develop and implement strategic initiatives for centralized management (OS
deployment, application deployment, patch management)

Maintain desktop and device security

Provide support, research analysis and make recommendations for desktop and
device software and hardware purchases

Provide Tier-2 level helpdesk support as required

Work on projects as assigned

Physical Requirements:

Strength to lift 50 lbs as well as the physical ability to troubleshoot and
install equipment wherever necessary, including on the floor, under desks,
overhead, etc.

Salary: Starts at $42,500

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