I would investigate what technical solutions the CMS offers. Things like
red text should be able to be limited; basic filters can strip out style
attributes and leave authors with the choice of only a few, pre-defined
tags (p, a, headers, lists, etc.) with globally-defined styles. If your CMS
can't do that, it's not managing content very well.

And just to be contrarian, Nielsen says multiple exclamation points are

In all seriousness, I was an English major and have a hard time stomaching
those recommendations, but hey the web is not an academic paper.

Eric Phetteplace
Emerging Technologies Librarian
Chesapeake College
Wye Mills, MD

On Thu, Apr 17, 2014 at 9:47 PM, Eric Lease Morgan <[log in to unmask]> wrote:

> > On Apr 17, 2014, at 9:13 PM, "Miles Fidelman" <
> [log in to unmask]> wrote:
> >
> > Give up and let chaos reign supreme?
> Yep! That's what I would do. -- ELM