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Advanced Referencing Services Specialist Infotrieve Inc Wilton Infotrieve is a global leader in information services and content management technology for businesses. For more than 20 years we have been providing corporate information centers, R&D facilities, and legal, business affairs and product professionals in more than half the Fortune 500 with a broad array of software solutions and services. Position Overview We are seeking a talented Advanced Referencing Services Specialist with the desire to provide top-notch service to our blue chip clients. In this role you will utilize your strong on-line search skills to conduct advanced reference work, citation verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases. This is a great opportunity for an exceptional recent MLS graduate with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries. This position will be located in Wilton, CT and will report to our Client Services Supervisor. Responsibilities * Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs * Perform searches across specialized databases to verify citations and update internal database information * Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents * Obtain copyright permissions for hard-to-clear documents * Initiate contact with publishers and vendors to fill document requests * Communicate order status updates to clients Requirements * MS degree in library and information science * 2 years experience in a corporate or academic research position * Proficiency using citation databases such as PubMed * Knowledge of university and library catalogues * Excellent written and verbal communication skills * Proven customer service orientation * Aptitude for learning new software * Strong technical background desired Brought to you by code4lib jobs: http://jobs.code4lib.org/job/13528/