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At Ithaca College, we did a quick user survey that employed a pop-up. It was up for a couple days and then I took it down because we got an email complaining that it was annoying. By that time, we already had about 150 responses, so we actually got some decent data, but I don't plan on using a pop-up again. Ron Gilmour Web Services Librarian Ithaca College Library On Mon, Jun 2, 2014 at 1:05 PM, Josh Wilson <[log in to unmask]> wrote: > Has anyone implemented an online feedback or usability form that you'd > consider successful? "Successful" as in, generated at least some minimally > useful responses while remaining unobtrusive to users? > > I'm being asked about getting such a thing going on our library and digital > collections sites. But I'm hesitant on the value. All the examples of this > kind of thing that I've seen (e.g. various flavors of pop-up) or that have > been suggested seem annoying, or will be ignored, or will be annoying AND > ignored. > > Ideally I'd like to hear about: > > 1. Ways of gathering online feedback that have worked > 2. Ways of gathering online feedback that have definitively NOT worked > > Thanks for your thoughts! > > Josh >